Dashly Reviews - Pros & Cons, Ratings & more - 2025
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Dashly
82%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Marketing Automation
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    • Dashly

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    82%

    Dashly is a conversational marketing platform designed to streamline customer communication and boost conversions. It offers live chat, chatbots, email marketing, and behavior tracking, all managed from a unified inbox. With features like proactive messaging, lead segmentation, and knowledge base integration, it enhances user experiences and automates workflows for SaaS and EdTech businesses. Dashly simplifies customer interaction while helping teams nurture leads and improve sales efficiency.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    82% Subscribed Score

    Analysis

    Dashly is an innovative conversational marketing platform designed to enhance lead generation and customer interactions. Key features include live chat, customizable chatbots, proactive messaging, lead segmentation, and eCRM for tracking user behavior. It also supports multi-channel messaging and analytics, making it ideal for marketers, product managers, and customer experience teams. Pricing starts at $39/month, making it cost-effective compared to competitors like Intercom or HubSpot Marketing Hub.

    Pros: Affordable, clean interface, robust automation, and extensive integration options.
    Cons: Limited leadbot customizations and slower customer support response.

    Dashly stands out for small to mid-sized teams needing simplified lead management and customer communication without high costs. Its customer support receives mixed feedback, but it’s a strong alternative to pricier tools.

    For marketers, Dashly streamlines lead nurturing and email automation; for product teams, it facilitates onboarding campaigns; for customer support, it enables speedy responses with a knowledge base.

    Subscribed Score Metrics
    30/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    6/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security5/6
    Ease of Use6/6
    Value of Money6/6
    Integration4/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    User-friendly and intuitive interface
    Affordable pricing with rich features
    Comprehensive lead generation tools
    Quick setup and integration process
    Limited chatbot customization options
    Support response time can be slow
    UI can feel overwhelming at first
    Some features require tech-savvy skills

    Reviews of Dashly from other platforms

    4.7
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    4.7
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    G2 Review
    4.7
    (47)
    4.7
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    Capterra Review
    3.8
    (4)
    3.8
    (4 Reviews)
    Trustpilot Review

    Other Alternatives

    LiveChat is a leading customer service software enabling real-time engagement, customizable chat experiences, comprehensive analytics, and seamless integrations. It serves customer support, sales teams, e-commerce businesses, and SMEs, enhancing customer satisfaction.

    Active Campaign is a marketing platform offering email marketing, automation, CRM, and sales automation, designed for personalized customer engagement and efficient business growth across various channels.

    Freshdesk is a cloud-based customer support software by Freshworks, offering streamlined ticketing, automation, and collaboration tools. It caters to businesses of all sizes, enhancing customer engagement and support efficiency, ideal for remote teams.

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