Document360 Overview of Reviews & Product Details - 2025
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Document360
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Document360

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document360.com

Document360 is an AI-powered knowledge base platform designed to help teams create, organize, and manage public and private documentation, including SOPs, FAQs, user manuals, and product guides. It features advanced AI tools, customization options, robust analytics, and seamless integrations to enhance collaboration and accessibility. With intuitive editing, branding capabilities, and localization support, Document360 enables businesses to deliver exceptional user experiences and improve knowledge management efficiency. Its secure and scalable platform is ideal for organizations of all sizes aiming to streamline documentation processes.

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Overview

Explore Document360

Document360 is a leading solution in the Knowledge Management category, empowering businesses to efficiently create and manage internal and public knowledge bases, user manuals, SOPs, and other documentation. Designed with advanced AI capabilities, this platform streamlines content creation, organization, and access, making it a valuable tool for companies seeking to enhance collaboration and improve operational efficiency. Explore exclusive deals. For alternative knowledge management solutions, consider Bloomfire and Guru.

Why Use Document360?

Choosing Document360 brings several distinct advantages:

  • Powerful AI Features: Tools like Ask Eddy deliver quick answers to user queries, while the AI-driven FAQ generator automates content creation for seamless workflows.
  • Customizable Design: The customization hub aligns the knowledge base’s appearance with your brand, ensuring consistency and professionalism.
  • Advanced Analytics: Deep insights into content performance and user behavior allow teams to make data-driven improvements.
  • Global Accessibility: Support for 50+ languages ensures you can reach diverse audiences worldwide.
  • High Security: SOC 2 Type 2 certification ensures robust access controls and data protection.
  • Integration-Friendly: Seamlessly connects with third-party tools, enhancing collaboration across systems.
  • Scalability: Tailored pricing plans—from growing teams to enterprise businesses—allow you to scale effortlessly.

Who is Document360 For?

Document360 serves a wide range of users and industries:

  • Customer Support Teams: Streamline ticket resolution by providing immediate access to relevant knowledge articles and FAQs.
  • Technical Writers: Leverage intuitive editing features and AI tools to create high-quality, detailed documentation efficiently.
  • Product Managers: Develop and maintain accessible internal and external documentation to improve product support and education.
  • Enterprises: Advanced hosting, analytics, and audit features cater to businesses with complex needs and global reach.

Document360 is an all-encompassing platform that simplifies knowledge management, improves collaboration, and supports tailored customization for any organization. Whether you need a solution for managing product documentation, creating customer resources, or fostering team knowledge sharing, Document360 delivers a complete package for modern businesses.

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Review

Document360 Satisfaction and Score

Document360 Score and Review

See Document360 pros cons, the conclusions and the subscribed score

93% Subscribed Score
Compare Document360 to others

Guru

95%

Salesforce

90%

Bloomfire

90%
Free Forever
Document360 Free Plan: Unlock Limited Features Forever!
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Videos

See how Document360 works on Video

https://www.youtube.com/watch?v=ZL9mw_ayMlQ
https://www.youtube.com/watch?v=e-EERx-LtmE
Pricing

Document360 Pricing and Features

Document360 Pricing

See Document360 pricing and features for each package

$99-499/Month
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Experience

Document360 Product Experience

Document360
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Cancellation

Steps to Cancel Document360 Subscription

Document360 Pricing

To cancel a Document360 product, contact the support team via email or reach out to your customer success manager. Termination can be initiated through email notification.

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FAQ

Most frequent question about Document360

What is Document360?

Document360 is an AI-powered knowledge base platform designed for creating, managing, and optimizing documentation for teams and customers.

What are some key features of Document360?

Key features include version control, custom branding, advanced analytics, role-based access, SEO optimization, and AI-powered tools like AI writer and search suite.

What pricing options does Document360 offer?

Document360 offers a free plan and two paid plans: Professional at $199/month and Business at $399/month, each with increasing features and support.

How does Document360 support team collaboration?

Document360 supports team collaboration through features like role-based access, team management, and version control, allowing multiple users to work together seamlessly.

Alternatives

Try these alternatives of Document360

Guru is an AI-powered platform combining knowledge management, intranet, and wiki tools into one system. It enables seamless access to up-to-date information directly within the apps teams already use, minimizing context switching. With features like AI search, knowledge verification, and proactive content updates, Guru enhances collaboration, streamlines workflows, and bridges knowledge gaps.

Salesforce is a cloud-based CRM platform empowering businesses to enhance customer relationships, streamline processes, and drive growth. With a 360-degree customer view, sales and marketing automation, customization, and scalability, it caters to sales, marketing, customer service teams, and business leaders.

Bloomfire is an AI-powered knowledge management platform designed to improve information sharing, collaboration, and productivity. It offers advanced search, content authoring tools, and deep multimedia indexing, enabling teams to access and manage knowledge efficiently. With robust analytics, scalable architecture, and secure integrations, Bloomfire supports businesses of all sizes across various industries. It empowers organizations to work smarter and make informed decisions with streamlined knowledge sharing.