Explore Document360
Document360 is a leading solution in the Knowledge Management category, empowering businesses to efficiently create and manage internal and public knowledge bases, user manuals, SOPs, and other documentation. Designed with advanced AI capabilities, this platform streamlines content creation, organization, and access, making it a valuable tool for companies seeking to enhance collaboration and improve operational efficiency. Explore exclusive deals. For alternative knowledge management solutions, consider Bloomfire and Guru.
Why Use Document360?
Choosing Document360 brings several distinct advantages:
- Powerful AI Features: Tools like Ask Eddy deliver quick answers to user queries, while the AI-driven FAQ generator automates content creation for seamless workflows.
- Customizable Design: The customization hub aligns the knowledge base’s appearance with your brand, ensuring consistency and professionalism.
- Advanced Analytics: Deep insights into content performance and user behavior allow teams to make data-driven improvements.
- Global Accessibility: Support for 50+ languages ensures you can reach diverse audiences worldwide.
- High Security: SOC 2 Type 2 certification ensures robust access controls and data protection.
- Integration-Friendly: Seamlessly connects with third-party tools, enhancing collaboration across systems.
- Scalability: Tailored pricing plans—from growing teams to enterprise businesses—allow you to scale effortlessly.
Who is Document360 For?
Document360 serves a wide range of users and industries:
- Customer Support Teams: Streamline ticket resolution by providing immediate access to relevant knowledge articles and FAQs.
- Technical Writers: Leverage intuitive editing features and AI tools to create high-quality, detailed documentation efficiently.
- Product Managers: Develop and maintain accessible internal and external documentation to improve product support and education.
- Enterprises: Advanced hosting, analytics, and audit features cater to businesses with complex needs and global reach.
Document360 is an all-encompassing platform that simplifies knowledge management, improves collaboration, and supports tailored customization for any organization. Whether you need a solution for managing product documentation, creating customer resources, or fostering team knowledge sharing, Document360 delivers a complete package for modern businesses.
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To cancel a Document360 product, contact the support team via email or reach out to your customer success manager. Termination can be initiated through email notification.
Most frequent question about Document360
Document360 is an AI-powered knowledge base platform designed for creating, managing, and optimizing documentation for teams and customers.
Key features include version control, custom branding, advanced analytics, role-based access, SEO optimization, and AI-powered tools like AI writer and search suite.
Document360 offers a free plan and two paid plans: Professional at $199/month and Business at $399/month, each with increasing features and support.
Document360 supports team collaboration through features like role-based access, team management, and version control, allowing multiple users to work together seamlessly.
Try these alternatives of Document360
Guru is an AI-powered platform combining knowledge management, intranet, and wiki tools into one system. It enables seamless access to up-to-date information directly within the apps teams already use, minimizing context switching. With features like AI search, knowledge verification, and proactive content updates, Guru enhances collaboration, streamlines workflows, and bridges knowledge gaps.
Salesforce is a cloud-based CRM platform empowering businesses to enhance customer relationships, streamline processes, and drive growth. With a 360-degree customer view, sales and marketing automation, customization, and scalability, it caters to sales, marketing, customer service teams, and business leaders.
Bloomfire is an AI-powered knowledge management platform designed to improve information sharing, collaboration, and productivity. It offers advanced search, content authoring tools, and deep multimedia indexing, enabling teams to access and manage knowledge efficiently. With robust analytics, scalable architecture, and secure integrations, Bloomfire supports businesses of all sizes across various industries. It empowers organizations to work smarter and make informed decisions with streamlined knowledge sharing.