How to Cancel DocuShare - Subscribed.FYI
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DocuShare

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How to Cancel DocuShare

To cancel or manage various aspects of DocuShare, you need to follow specific steps depending on what you are trying to cancel or manage. Here are the instructions for different scenarios:

Deleting a Group

  • Log in to your DocuShare account.
  • Navigate to the group you want to delete.
  • Click on the group name to open its details page.
  • Find the option to delete the group, usually located in the group settings or administration section.
  • Confirm the deletion to remove the group from DocuShare.

Canceling a Subscription or Restoring Deleted Content

Restoring Deleted Organization

  • If you need to restore a deleted organization, use the restore feature available in the latest versions of DocuShare.
  • Go to the administration section and select the option to restore the organization.
  • Choose whether to restore the organization to the organization pool or the resource pool.
  • You can also restore user accounts, S3 files, and the search index if necessary.

Canceling a Subscription

  • To cancel a subscription, you typically need to go to the subscription management section in the DocuShare administration area.
  • Find the subscription you want to cancel and select the option to cancel or pause it.
  • Follow the prompts to confirm the cancellation. Note that regular backups are implemented to enable seamless subscription restoration if needed later.

Managing Content Rules and Actions

Content Rules

  • If you are using Internet Explorer and cannot select some Action Settings when creating a content rule, update your browser to resolve the issue.
  • To create or manage content rules, go to the content rules section in the DocuShare administration area.
  • Define the rules and actions as needed, ensuring that the query string is properly escaped if it contains non-ASCII characters.

Canceling or Managing Document Processes

Checking Out and Editing Documents

  • To cancel or manage a document checkout, open the document in your Office application via DocuShare.
  • If the document is checked out, you can save and close it to unlock it for others.
  • If you need to cancel edits, simply close the document without saving, and it will revert to its previous state.

General Administration Tasks

Enabling or Disabling Features

  • To enable or disable features such as Office integration, go to the administration section.
  • Navigate to Site Management > Site Configuration and select the appropriate options to enable or disable the feature.

By following these steps, you can effectively manage and cancel various processes within the DocuShare platform.