How to Cancel e Builder Enterprise

To cancel your subscription to Trimble e-Builder Enterprise, you need to follow these steps carefully:

Notification and Preparation

• Inform your team and stakeholders about the decision to cancel the subscription to ensure a smooth transition.
• Back up all critical data and documents from the e-Builder platform, as access will be terminated upon cancellation.

Contacting Trimble Support

• Reach out to Trimble’s customer support team to initiate the cancellation process. You can do this by visiting the Trimble e-Builder support page and using the contact options provided, such as the "Chat now" or "Book a meeting" features.

Cancellation Steps

• When you contact the support team, provide your account details and express your intention to cancel the subscription.
• Follow any specific instructions provided by the support team, which may include filling out a cancellation form or confirming the cancellation through an email.

Administrative Tasks

• Log in to your e-Builder account and navigate to the Setup tab or the Utility menu.
  • Go to Account Settings (Setup > Settings > Account Settings) to review and adjust any settings that might be affected by the cancellation.
  • Ensure that all necessary permissions and access delegations are removed or adjusted accordingly.

Data Export

• Use the e-Builder tools to export all relevant project data, documents, and reports before the cancellation takes effect.
  • Refer to the e-Builder Admin Guide for detailed instructions on exporting data.

Final Confirmation

• Once you have completed all the necessary steps, confirm the cancellation with the Trimble support team.
• Ensure you receive a confirmation of the cancellation to avoid any further charges.

Post-Cancellation

• After the cancellation, you will no longer have access to the e-Builder Enterprise platform.
• Review any contractual obligations or terms to ensure you are in compliance with the cancellation process.

By following these steps, you can ensure a thorough and orderly cancellation of your Trimble e-Builder Enterprise subscription.