Cancellation Methods:

EduMe offers two possible approaches for subscription cancellation:

Explore Account Settings (if applicable): If you’re comfortable navigating your account dashboard:

1. Login to your EduMe account on their website.
2. Explore the account settings or billing sections to see if a “Cancel Subscription” option exists.

Note: If you’re unable to locate a self-service cancellation option within your account settings, proceed with contacting EduMe support.

Contact EduMe Support: This is the recommended approach as EduMe’s website doesn’t explicitly mention self-service cancellation within your account settings. There are two email addresses listed for support:

1. Email 1: support@edume.com
   
2. Email 2: hello@edume.com

Reach out to either address and clearly state your intent to cancel your subscription. Include any relevant account details they might require, such as the email address associated with your account.

Additional Considerations:

• Cancellation Timing: Regardless of the chosen method (contacting support or self-service cancellation), ensure you initiate cancellation well in advance to avoid being charged for the next billing period.
• Subscription Access: While cancelling your subscription terminates recurring charges, you might have access to EduMe’s platform until the end of your current billing period.
• Data Retention: Review EduMe’s Privacy Policy for details regarding data retention after cancellation. You can likely access their Privacy Policy through a link in the website footer. If you have specific concerns about data retention, clarify your preferences during the cancellation process by mentioning it in your email to support (if applicable).
• Confirmation: Regardless of the chosen cancellation method, request confirmation from EduMe upon initiating the process. Inquire about the exact termination date to avoid any confusion.

By following these steps and considering the additional points, you can effectively terminate your EduMe subscription and ensure a clear understanding of the associated implications.