How to Cancel EEM Suite

To cancel your EEM Suite subscription from Energy Hippo, you need to follow these steps, as the process is not explicitly outlined on their website but can be inferred from general customer support interactions:

Contacting Customer Support

• Visit the Energy Hippo website in your preferred web browser.
• Navigate to the "Contact Us" or "Support" page, usually found at the top or bottom of the page.
• Click on the "Contact Us" or "Support" link to access the contact information.

Gathering Contact Information

• On the Contact Us or Support page, locate the customer support phone number or email address.

Reaching Out to Customer Support

• Use the provided phone number or email address to reach out to the Energy Hippo customer support team.
• Explain that you would like to cancel your EEM Suite subscription and provide any necessary account details they may require to process the cancellation.

Following Instructions from Support

• Once you reach a customer support representative, they will guide you through the process of canceling your subscription. They may ask for additional information to verify your identity or account.
• Follow the instructions provided by the customer support team to complete the cancellation.

Confirming Cancellation

• Before ending the call or email conversation, ensure that you receive confirmation that your EEM Suite subscription has been successfully canceled.
• Ask for any confirmation numbers or emails, if applicable, to keep for your records.

Post-Cancellation Checks

• Review your bank statements to ensure that no further charges are made after the cancellation.
• If you have any uncertainties or concerns about the cancellation process, reach out to the Energy Hippo customer support team for clarification.

By following these steps, you can ensure a smooth and effective cancellation of your EEM Suite subscription.