How to Cancel eLogger

To cancel an eLogger product or service, you need to follow these steps, as the process is not explicitly outlined on the eLogger website but can be inferred from their maintenance and support policies:

Cancellation of Maintenance Contract or Subscription

• Contact Customer Support: Reach out to eLogger’s U.S. based customer support team directly. Since they provide unlimited customer support as part of their annual maintenance, you can call them to initiate the cancellation process.

Steps for Cancellation

• Notify in Writing: It is advisable to notify eLogger in writing, either via email or through their client portal, to ensure a formal record of your cancellation request.
• Provide Details: Include your account details, the reason for cancellation (if applicable), and any other relevant information that might be required to process your request.
• Confirm Cancellation: After notifying eLogger, ensure you receive a confirmation of your cancellation to avoid any further charges.

Additional Considerations

• Check Contract Terms: Review your maintenance contract or subscription agreement to see if there are any specific terms or penalties associated with early cancellation.
• Access to Resources: Note that cancellation may result in the loss of access to training resources, client portal, and other benefits associated with the maintenance contract.

Since eLogger does not provide a detailed cancellation policy on their website, it is crucial to communicate directly with their customer support team to ensure a smooth and effective cancellation process.