How to Cancel EmployWise

To cancel an account or a specific request on an EmployWise-like system, here are the general steps you might follow, based on similar HR and employee management platforms:

Canceling a Leave Request

• Go to the "Availability" or "My Leave" section of your employee portal.
• Scroll down to the leave request you want to cancel.
• If the leave request status is "Requested," select the "Open" button at the end of the row.
• In the leave window, select "Delete."
• Confirm the deletion when prompted.
• If the leave request status is "Granted," you cannot cancel it yourself. Instead, contact your scheduler and ask them to cancel the leave request.

Canceling an Account

• If you need to cancel your entire account, you typically need to contact the customer support team.
• For employer accounts, send a written request to the support email address, ensuring it is at least 15 days before your next billing cycle to avoid being charged for the next cycle.
• For employee accounts, also contact the support team via email to request account deletion. This will remove all associated applications and data.

General Steps for Account Cancellation

• Determine if you need to close your account, considering factors like changing employers or other issues.
• Contact the customer service team for assistance. Provide any necessary details or reasons for the cancellation.
• Follow any additional steps provided by the customer service team, such as verifying identity or addressing any outstanding issues.

Example for Wisely Account Cancellation

• If you are using a similar prepaid card service like Wisely, contact the Wisely Customer Service team directly.
• Call the appropriate customer service number based on your membership type (e.g., Wisely Pay, Wisely Direct, Wisely Cash).
• Explain your reason for closing the account, and the customer service team will guide you through the process.

Summary

To cancel a leave request or an account on an EmployWise-like system:

• For leave requests, use the "My Leave" window to delete unapproved requests or contact your scheduler for approved requests.
• For account cancellations, contact the customer support team via email or phone, ensuring you follow any specific guidelines related to billing cycles or account types.