How to Cancel encaptiv

To cancel your Encapto (or encaptiv, as it may be referred to) subscription, follow these steps based on their Terms of Service:

Canceling Your Subscription

You can cancel your Encapto subscription at any time, but there are specific procedures and considerations to be aware of.

Notification and Notice Period

To cancel your subscription, you must provide Encapto with one month’s written notice. This means you will need to notify Encapto in writing at least one month before you intend to terminate your subscription.

Payment Obligations

Even after you have requested cancellation, you are responsible for paying all relevant fees up to and including the day of termination. This includes any Minimum Term Fees that may apply.

Steps to Cancel

• Log in to your account on the Encapto platform.
• Navigate to the subscription management section.
• Submit your cancellation request in writing, ensuring you provide the necessary one month’s notice.

Post-Cancellation

Once your subscription is terminated:

• You must cease using the service immediately.
• Your data will be archived for 30 days after the termination of your subscription, after which it will be permanently deleted.

No Refunds

Note that no refunds are due to you if you terminate your subscription or if Encapto terminates it in accordance with their terms. You must pay any subscription fees that accrued prior to the date your subscription was terminated.