How to Cancel EndNote

To cancel your EndNote trial subscription, follow these steps based on where you downloaded the trial:

If You Downloaded the Trial from Clarivate (endnote.com)

• Log in to your EndNote account using your credentials.
• Navigate to the account settings or subscription section.
• Locate the section that lists your current subscription details and find the option to manage or cancel your subscription.
• Click on the cancellation or unsubscribe button and follow any on-screen prompts or instructions provided.
• Confirm your decision to cancel the free trial. You may receive a confirmation email or message.

Additional Steps for Automatic Upgrade Cancellation

If you entered your credit card details when signing up for the trial, you need to take extra steps to avoid automatic upgrade and credit card charges:

• Call +44 8003288044 or
• Email account.support@clarivate.com to cancel the automatic upgrade and credit card charge.

If You Downloaded the Trial from Alfasoft

If you downloaded the trial from Alfasoft, you do not need to take any action to cancel the trial since Alfasoft does not require credit card details or auto-charge when the trial expires. If you decide to purchase EndNote, you can do so directly from Alfasoft’s website, which will upgrade your trial to a full license including free technical support.

General Tips

• Before canceling, it is advisable to backup your EndNote library to protect your existing records and avoid data loss. You can manually backup your library by following the instructions provided by the software.

By following these steps, you can seamlessly cancel your EndNote trial subscription and avoid any unintended charges.