How to Cancel Energy Elephant

To cancel your subscription or access to Energy Elephant services, you need to follow these steps:

Termination of Access

Energy Elephant reserves the right to terminate your access to their web site and related services at any time, without notice. Here’s how you can initiate the cancellation process:

Via Website (Not Recommended)

Energy Elephant’s terms do not explicitly provide a method for canceling subscriptions directly through their website. However, if you need to terminate your access, it is best to contact their customer service.

Contacting Customer Service

To cancel your subscription or terminate your access, you should contact Energy Elephant’s customer service directly.

• Email: You can compose a formal email requesting the cancellation of your account. Include your account details, the reason for cancellation (if applicable), and request a confirmation email. Send the email to the customer service address, although the specific email address is not provided in the terms, it is generally advisable to use any contact email listed on their website.

• Phone: While the specific phone number for Energy Elephant is not provided in their terms, you can look for the contact number on their website or contact page. Explain your request to the customer service representative and ask for a confirmation email.

Using DoNotPay (Optional)

If you prefer a more streamlined process, you can use services like DoNotPay, which can help you contact customer service reps and navigate the cancellation process.

Additional Considerations

• Refunds and Payments: There is no explicit refund policy mentioned in Energy Elephant’s terms. Any refunds or final payments would need to be discussed with the customer service team.
• Termination for Cause or Convenience: If you are under a specific agreement, you may need to provide written notice as specified in your contract. For example, some agreements may require a 60-day written notice for termination for convenience.

By following these steps, you can effectively cancel your subscription or terminate your access to Energy Elephant’s services.