How to Cancel ezyCollect

To cancel your ezyCollect subscription, follow these steps:

Notification Requirement

You must provide at least 30 days’ written notice to ezyCollect to terminate your subscription. This notice should be sent to the company directly.

Cancellation Process

• If you are on a monthly plan, you will no longer be billed after you cancel, but there will be no refund for the current billing period.
• If you are on an annual contract, you will not be able to switch to a monthly plan until the expiry of your current term, and you will not be refunded for any partial or incomplete terms.

Steps to Cancel

1. Prepare Your Notice: Draft a formal cancellation notice stating your intention to terminate the service.
2. Send the Notice: Email the cancellation notice to ezyCollect at least 30 days before your desired cancellation date.
3. Contact Support: You can also contact your account manager or the customer success team to inform them of your decision to cancel.

Post-Cancellation

• After cancellation, you will continue to have access to the ezyCollect service until the end of your billing period.
• All legal rights, obligations, and liabilities that have accrued during the term of the service will remain unaffected by the cancellation.

Refund Policy

• Note that all subscription fees are non-refundable, including fees for partial or non-use of the services during the billing period.

By following these steps, you can ensure a smooth cancellation of your ezyCollect subscription.