Fireflies AI Reviews - Pros & Cons, Ratings & more - 2025
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Fireflies AI
83%
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    • Fireflies AI

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    83%

    Fireflies AI is an AI-powered meeting assistant that automates recording, transcription, and organization of meetings. It integrates with conferencing tools, enhancing productivity and collaboration for business professionals, remote teams, project managers, and sales teams.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    83% Subscribed Score

    Analysis

    Fireflies AI is an automated meeting assistant that specializes in transcribing, summarizing, and organizing notes from meetings across platforms like Zoom, Google Meet, and Teams. It offers live transcription, AI-generated summaries, voice-to-text accuracy, and seamless integration with CRMs and task management tools like Salesforce and Asana. Its strengths include ease of use, detailed meeting analyses, and value-packed entry-level (free) plans, making it ideal for marketers and sales professionals. Pricing starts at $10/month, with tiers for expanded storage, summaries, and enterprise features. Compared to alternatives like Otter.ai, Fireflies excels in integration capabilities but may lack the visual finesse of tools like Fathom. Customer support is reliable, and the tool’s cost-effectiveness stands out for small-to-medium teams needing automation. However, clunky navigation and occasional transcription errors can be drawbacks. Best for teams requiring effortless meeting transcription.

    Subscribed Score Metrics
    29/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    5/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support5/6
    Security4/6
    Ease of Use5/6
    Value of Money4/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Accurate transcriptions despite varied accents.
    Automated meeting summaries and action items.
    Easy-to-use interface and quick setup.
    Valuable AI-based follow-up email composition.
    Frequent login prompts during audio playback.
    Limited upload capacity for videos or audios.
    Some advanced features require extra payment.
    Occasional transcription inaccuracies in summaries.

    Reviews of Fireflies AI from other platforms

    4.8
    (579)
    4.8
    (579 Reviews)
    G2 Review
    4.4
    (10)
    4.4
    (10 Reviews)
    Capterra Review
    3.5
    (68)
    3.5
    (68 Reviews)
    Trustpilot Review

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