How to Cancel FliiP

To cancel an order for a FliiP product, you need to follow these steps, which are generally aligned with common e-commerce cancellation policies, as there is no specific information available on FliiP’s website.

Cancellation Before Dispatch

• You can cancel your order any time before it is dispatched. To do this, follow these steps:
  • Log in to your account on the FliiP website.
  • Navigate to the "Order History" or "My Orders" section.
  • Find the order you want to cancel and click on it.
  • Look for a "Cancel Order" or "Cancel This Order" link. If you do not see this link, it may mean the cancellation window has expired.

Cancellation After Dispatch

• If the order has already been dispatched, you cannot cancel it. However, you can reject the order at the doorstep when it is delivered.
• Alternatively, you can follow the return policy after receiving the order. Here’s how:
  • Once you receive the order, you can initiate a return request within the specified return window.
  • Log in to your account, go to the "Order History" or "My Orders" section, and find the order you want to return.
  • Follow the on-screen instructions to initiate the return process.

Additional Considerations

• Some orders may have specific cancellation policies or fees associated with them, which will be mentioned on the product page or order confirmation page.
• If the order is canceled due to unforeseen circumstances by FliiP, a full refund will be initiated for prepaid orders.

Contacting Customer Support

• If you encounter any issues or need further assistance, you can contact FliiP’s customer support team through their website or the contact information provided in your order confirmation email.

By following these steps, you should be able to cancel or return your FliiP order effectively.