How to Cancel Fullstory - Subscribed.FYI
Marketing & Analytics


FullStory is a digital experience platform offering session replay, heatmaps, and analytics. It empowers UX/UI designers, product managers, marketers, and customer support teams to understand, analyze, and optimize user interactions for an enhanced digital experience.

How to Cancel Fullstory

FullStory is a comprehensive digital experience platform that provides insights into user interactions with your website or application. If you find yourself needing to cancel your FullStory subscription, this article will guide you through the process, step by step. Before you begin, ensure you have your FullStory account login details available.

Step 1: Access the FullStory Website

Start by navigating to the FullStory website. You can do this by visiting FullStory or searching for “FullStory” in your preferred search engine.

Step 2: Log in to Your FullStory Account

Once on the FullStory homepage, locate the “Log In” or “Sign In” option. Click on it and enter your login credentials to access your FullStory account.

Step 3: Navigate to Your Account Settings

After logging in, find and click on your profile icon or account settings. This is typically located in the upper right corner of the FullStory website.

Step 4: Locate the Subscription Section

Within your account settings, search for the section related to subscriptions or billing. The wording may vary, but you’re looking for the area displaying your subscription details.

Step 5: Review Your Subscription Information

In the subscription section, review the details of your FullStory subscription. Confirm the type of subscription you have and any associated billing information.

Step 6: Initiate the Cancellation Process

Look for an option or button allowing you to cancel your subscription. FullStory typically provides a straightforward process for cancellation. Click on the relevant button to initiate the cancellation process.

Step 7: Follow the Prompts

FullStory may prompt you to provide a reason for canceling your subscription. Choose the most appropriate option from the provided choices.

Step 8: Confirm Cancellation

After providing a reason, FullStory will likely ask you to confirm your decision to cancel. Follow the prompts to complete the cancellation process.

Step 9: Verify Cancellation

To ensure the cancellation is successful, check your email for a confirmation message from FullStory. This message should confirm the cancellation and provide any additional details.


Cancelling your FullStory subscription is a straightforward process when following these steps. Be sure to review your account settings, initiate the cancellation, and confirm the process to successfully end your subscription. If you encounter any difficulties, consider reaching out to FullStory’s customer support for assistance.

For more information, you can visit the FullStory Help Center or contact their customer support.

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