Gladly Pricing and Features overview 2025
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Gladly revolutionizes customer service by unifying communication channels into a single interface, offering a comprehensive view of interactions, enhancing productivity, and integrating seamlessly with existing systems for improved customer satisfaction across various industries.

Pricing and Features

Plan Price Billed Unit Minimum Requirement Features
Hero $180 per month per user 10 heroes minimum Multi-channel communication, Unified customer view, People Match®, One conversation history across channels, Centralized knowledge base, Real-time and historical reporting, Seamless integration with existing apps, Gladly Sidekick Built In, Hero AI
Super Hero $210 per month per user 45 heroes minimum Everything in Hero Package plus additional features (not specified in detail here)