Google Voice Reviews - Pros & Cons, Ratings & more - 2025
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Google Voice
78%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Telecommunication Services
  • Google Voice
  • Review

    • Google Voice

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    78%

    Google Voice is a telecommunications service by Google offering call forwarding, voicemail, and messaging. It is convenient, cost-effective, integrates with Google services, and caters to professionals, travelers, remote workers, and small businesses.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    78% Subscribed Score

    Analysis

    Google Voice is a cloud-based VoIP solution offering single-number calling, voicemail transcription, unlimited U.S. texts, call forwarding, and integration with Google Workspace apps like Calendar and Meet. It’s ideal for small businesses, freelancers, and professionals like marketers and teachers who need a secondary, affordable communication tool to separate personal and business lines. Pricing ranges from $10 to $30/month per user.

    Compared to Dialpad and OpenPhone, Google Voice excels in affordability and ease of use, but lacks advanced features like detailed analytics and multi-region support, making it less suitable for scaling teams. Its quick setup and functionality appeal to small teams, though larger enterprises may miss tools like call routing or global text capabilities.

    Customer support includes 24/7 access, but some users report limitations in scalability. Google Voice is cost-effective for simple, U.S.-based communication needs, but users requiring global coverage or advanced features should evaluate competitors. Ideal for budget-conscious users seeking simplicity.

    Subscribed Score Metrics
    27/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration3/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Easy to use and set up
    Integrates well with other Google services
    Affordable for small businesses
    Access voicemails and texts from multiple devices
    Limited advanced features like business hours automation
    Occasional call quality issues (echo, dropped calls)
    Restrictions on texting outside the US
    Voicemail transcription can sometimes fail

    Reviews of Google Voice from other platforms

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    1.6
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    1.6
    (38 Reviews)
    Trustpilot Review

    Other Alternatives

    Dropbox is a cloud-based platform offering seamless file synchronization, collaboration, and secure sharing. Ideal for professionals, remote teams, and individuals, it simplifies file management and enhances productivity with user-friendly features and integrations.

    Google Workspace is a cloud-based suite of productivity and collaboration tools by Google. With applications like Gmail, Google Drive, and Google Meet, it enables efficient communication and collaboration for businesses, remote teams, educational institutions, and individual professionals.

    Shopify is an e-commerce platform empowering individuals and businesses to create and manage online stores. With user-friendly features, customization options, and robust product management, it caters to entrepreneurs, small to medium-sized businesses, and established brands in the online retail space.

    See All alternatives