How to Cancel GooseChase

To cancel your participation in a GooseChase event, follow these steps:

Cancellation Process

If you need to cancel your participation in a GooseChase event, here are the steps you should take:

Refund Policy

For events organized through Urban Goose Chase, a full refund less a $10 administration fee can be provided up until 30 days prior to the event. If you are within this timeframe, you can request a refund by notifying the organizers via email at [email protected]. However, within 30 days of the event, there are no refunds regardless of the reason for cancellation.

Alternative Options for Other Goose Chase Events

For events like those organized by The Goose Chase, there is a no refund policy due to pre-ordering of event materials such as shirts, medals, and bibs. However, you have several alternative options:

• You can transfer your entry to someone else.
• You can switch to the virtual option and submit your virtual race time at a later date, still receiving the shirt and medal.
• You can defer your entry to the next year.

If none of these options work for you and you still need a refund, there will be a $10 service charge up until a specified date (usually September 1st or October 1st), and the online registration fee will not be refunded.

Direct Cancellation Through GooseChase

If you are using the GooseChase platform directly, you can cancel by emailing the support team at [email protected] or by canceling directly through your GooseChase account.

Additional Steps

• Ensure you communicate your cancellation clearly and provide any necessary details to the organizers or support team.
• If you are transferring your entry or switching to a virtual option, follow the specific instructions provided by the event organizers to complete these actions.

By following these steps, you can effectively cancel your participation in a GooseChase event while understanding the refund and alternative participation options available.