How to Cancel GoProcure

To create a full cancellation instruction for a GoProcure product, you would need to follow a structured process, although the specific steps may vary depending on the system or platform used by GoProcure. Here is a general guide based on similar procurement systems:

Cancellation Instructions for GoProcure Product

Logging In and Navigating to the Requisition

• Log in to your GoProcure account.
• Navigate to the dashboard or the section where your order requisitions are listed.

Locating the Requisition

• Search for the Requisition ID or the specific order you wish to cancel.
• Open the requisition to view its current status.

Cancellation Based on Status

Submitted / In Approval

• If the requisition is in the "Submitted / In Approval" status, you can cancel it directly from the dashboard.
• Click the link for canceling the requisition and provide a reason for the cancellation.

Approved / In Buyer’s Queue or Buyer Review

• If the requisition is in the "Approved / In Buyer’s Queue" or "Approved / In Buyer Review" status, you may need to contact your buyer or buying service directly.
• Use the contact information provided in the Support section of your dashboard to reach out via phone or email.

Submitted to Supplier or Confirmed by Supplier

• If the requisition has been submitted to or confirmed by the supplier, contact your buyer or buying service immediately.
• They will guide you on whether the order can still be canceled and the steps to follow.

Steps to Cancel

• Once you have located the requisition, select the option to cancel it.
• If prompted, confirm the cancellation and provide any necessary reasons or additional information.
• For some statuses, you may need to delete the order outright or have a new cart created with the same information from the original order.

Verification

• After canceling the requisition, verify that the status has changed to "Canceled" in the system.
• If necessary, follow up with your buyer or buying service to ensure the cancellation has been processed correctly.

Additional Tips

• Ensure that any cancellations are made within the allowed timeframe and according to the system’s rules to avoid any complications.
• Keep a record of the cancellation, including any confirmation emails or communication with the buyer or buying service.

By following these steps, you should be able to cancel a GoProcure product requisition efficiently and effectively. If specific steps are not clear, refer to the GoProcure user guide or contact their support team for further assistance.