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Empower Conversations with Gupshup – The Leading Conversational Engagement Platform
Gupshup, a frontrunner in the Bot Platforms and Communication Platform as a Service (cPaaS) space, revolutionizes conversational marketing, commerce, and support automation. Trusted by...
Empower Conversations with Gupshup – The Leading Conversational Engagement Platform
Gupshup, a frontrunner in the Bot Platforms and Communication Platform as a Service (cPaaS) space, revolutionizes conversational marketing, commerce, and support automation. Trusted by over 45,000 brands worldwide, including Citibank, Netflix, Unilever, and Flipkart, Gupshup enables businesses to enhance customer engagement, optimize workflows, and drive revenue by leveraging its robust conversational AI-powered features. Powering over 10 billion messages per month across 30+ channels, it’s designed to deliver efficiency and value at every touchpoint.
Why Use Gupshup?
Gupshup excels in conversational automation due to its:
- Comprehensive Platform: Combines conversational AI and cPaaS to create seamless, adaptive, and intelligent interactions.
- Proprietary AI Engine: Delivers personalized and contextual conversations, using customer history and real-time data.
- Multi-Channel Messaging: Enables businesses to engage customers via SMS, WhatsApp, voice, web chat, and more through a unified messaging API.
- Ease of Integration: Simplifies integration into enterprise systems and workflows with high API call speeds and developer-friendly tools.
- End-to-End Automation: Goes beyond simply relaying information by offering proactive communication and self-serve capabilities for workflow fulfillment.
Who is Gupshup For?
Gupshup is ideal for:
- Enterprises: Large-scale businesses aiming for cost-efficient customer support, marketing and commerce automation.
- Mid-Sized and Small Businesses: Organizations looking for scalable, easy-to-use solutions for targeted interactions and lead conversions.
- Developers: Teams seeking seamless API integration, real-time analytics, and customizable communication interfaces.
- Marketers: Professionals leveraging its WhatsApp and SMS marketing features for personalized promotions and audience segmentation.
Gupshup also offers extensive multilingual support, catering to global markets across regions like India, Latin America, Southeast Asia, and the US. With features such as automated replies, bulk messaging, intelligent routing, and advanced analytics, it ensures effective customer engagement and long-term brand loyalty.
In conclusion, Gupshup is a cutting-edge conversational platform tailored for businesses focused on improving customer experience, strengthening communication, and driving results. With its advanced tools and scalable capabilities, it empowers businesses to stay ahead in the era of conversational commerce and automation.
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Gupshup Pricing and Features
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Steps to Cancel Gupshup Subscription
Gupshup Pricing
To cancel a Gupshup product:
- Notify Gupshup in writing within the specified terms.
- Cease all use of the Gupshup Platform and delete all copies of Gupshup Content.
- Refunds may be eligible under certain conditions, such as non-usage within 7 days of recharge.
- Contact the grievance officer for any issues related to the cancellation or refund process.
Most frequent question about Gupshup
Gupshup supports multiple channels including WhatsApp, RCS, Instagram, Web, App, SMS, and more.
Gupshup offers AI-powered chatbots, automated workflows, sequencing, and AI-driven tools like AI Copilot to streamline customer interactions and enhance agent productivity.
Gupshup provides integrated dashboards with performance metrics for campaigns, journeys, and remarketing, ensuring businesses can track ROI and compliance with WhatsApp’s business policies and data regulations.
Gupshup offers professional support, community support, and comprehensive documentation to help users integrate and troubleshoot their applications.
Gupshup is trusted by over 45,000 brands across 60+ countries and is recognized as the WhatsApp Partner of the Year for 2023 and 2024.
Try these alternatives of Gupshup
Twilio, a versatile cloud communications platform, offers seamless multichannel communication with programmable APIs. Businesses of all sizes benefit from its scalability, global reach, and actionable insights, driving engagement and growth across diverse industries.