HITS Reviews - Pros & Cons, Ratings & more - 2025
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HITS
77%
Visit Website
77%

HITS is a cloud-based auto repair and tire software tailored for retail, commercial, and wholesale industries. It simplifies operations with POS, inventory management, real-time online updates, and accurate parts and labor estimating. With robust features like Bay Management and ServiceCAT for pricing and ordering, it enhances efficiency, boosts profitability, and supports seamless invoicing. Trusted for its user-friendliness and exceptional customer support, HITS is a reliable solution for growing businesses.

Subscribed Reviews

77% Subscribed Score

Analysis

HITS is a cloud-based auto repair and tire shop software designed for retailers, wholesalers, and commercial businesses. It offers robust features such as POS, inventory management, parts/labor estimating, and real-time inventory tracking. Its intuitive design suits operations like auto shops or tire retail. With flexible plans (Retail Basic to Wholesale Pro), it covers businesses of all sizes.

Compared to alternatives like AutoLeap or Shopmonkey, HITS excels with affordable pricing, seamless usability, and personalized customer support. However, it may lack niche features or versatility for complex, multi-functional businesses. Customer support is highly rated, but pricing transparency might require direct inquiries, limiting initial cost comparisons. Overall, HITS is a cost-effective choice for small-to-medium businesses.

Subscribed Score Metrics
28/36 Metric achieved
Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
4/6 Metric Checks
Value of Money
Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
3/6 Metric Checks
MetricsScore
Customer Support6/6
Security4/6
Ease of Use6/6
Value of Money5/6
Integration3/6
Popularity4/6
Radar Chart Table View
Pros & Cons
Excellent customer support
User-friendly interface
Efficient inventory management
Affordable pricing
Limited historical invoice details
Some learning curve initially
Occasional compatibility issues
Tough invoice building at first

Reviews of HITS from other platforms

Other Alternatives

AutoLeap is an award-winning shop management software designed to simplify, streamline, and optimize operations for auto repair shops. This cloud-based platform offers powerful features like digital vehicle inspections, one-click invoicing, appointment scheduling, and advanced reporting. With seamless integrations, efficient workflows, and exceptional customer support, AutoLeap helps businesses save time, boost revenue, and enhance customer experiences. Trusted by shops across North America, it’s the ultimate solution for modernizing auto repair management.

Shopmonkey is a comprehensive software solution designed specifically for auto repair shops to streamline their operations, improve efficiency, and enhance customer service. It offers a range of features tailored to the unique needs of auto repair businesses, including customizable workflows, digital inspections, and contactless payments. With Shopmonkey, shop owners can manage jobs, estimates, and parts orders, as well as track technician performance and inventory levels. The software integrates with QuickBooks for seamless accounting and financial management.