How to Cancel HxGN EAM

To cancel or deactivate various components of the HxGN EAM product, you need to follow specific steps depending on what you want to cancel. Here is a comprehensive guide:

Deactivating Maintenance Patterns

To deactivate maintenance patterns for equipment in HxGN EAM, follow these steps:

• Select the maintenance pattern you want to deactivate for the equipment.
• Navigate to the Equipment tab.
• Click on the "Deactivate MP" option.
• Select one or more records related to the maintenance pattern.
• Click to confirm the deactivation.

This action will delete work orders with a status of "Awaiting Release" and flag the selected equipment as inactive.

Canceling Work Orders

If you need to cancel specific work orders, ensure they are in the "Awaiting Release" status, as only these can be deleted when deactivating a maintenance pattern. For work orders in other statuses, you may need to update their status manually before they can be canceled.

System Configuration and Parameters

To make broader changes or cancellations, such as adjusting base parameters or disabling certain features, you need to access the system configuration:

• Review and adjust base parameters as necessary. For example, you can disable the BAIM trace utility by setting the $BTRACE parameter to No.
• Change other parameters like financial category codes, depreciation methods, or electronic signature modes according to your needs.

Uninstalling or Removing the Software

For a full uninstallation of HxGN EAM, you would typically follow these steps:

• Back up all critical data to ensure no loss of information.
• Stop all services and processes related to HxGN EAM.
• Use the uninstallation utility provided with the software to remove it from the system.
• Remove any remaining configuration files and database entries manually if necessary.

Support and Assistance

If you are unsure about any part of the cancellation or uninstallation process, it is recommended to contact the HxGN EAM support team for assistance. They offer 24/7 customer support and can provide guidance on how to properly cancel or uninstall the product.

Additional Considerations

• Ensure all integrations with other systems are disconnected before uninstalling HxGN EAM.
• Inform all users about the cancellation or uninstallation to avoid any disruptions.
• Document the steps taken for future reference and to facilitate any potential reinstallation or configuration changes.