HxGN EAM Reviews - Pros & Cons, Ratings & more - 2025
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HxGN EAM
59%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Enterprise Asset Management
  • HxGN EAM
  • Review

    • HxGN EAM

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    59%

    HxGN EAM is a leading enterprise asset management solution designed to enhance asset reliability, optimize maintenance, and support sustainability goals. With advanced analytics, integrated mobility, and a user-friendly interface, it streamlines asset lifecycle and work management. The platform offers robust configurability to comply with regulatory standards and drive organizational efficiency.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    59% Subscribed Score

    Analysis

    HxGN EAM is a powerful, web-based enterprise asset management solution catering to industries like manufacturing, utilities, and transportation. Key features include lifecycle management, predictive maintenance, risk assessment, and sustainability tracking. Its highly configurable platform integrates analytics, mobile support, and KPI tracking, improving efficiency while ensuring regulatory compliance.

    Compared to alternatives like IBM Maximo and eMaint CMMS, HxGN EAM excels in scalability and data integration but faces criticism for its steep learning curve, outdated UI, and costly upgrades. While asset managers and maintenance professionals benefit significantly from its robust features, customization often requires external support, driving up costs.

    Customer support is reliable, though some users find it slow. Pricing is tailored and generally on the higher side, making scalability cost-intensive, especially for smaller businesses. Despite this, HxGN EAM is ideal for organizations seeking advanced asset optimization with substantial IT resources.

    Subscribed Score Metrics
    21/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    4/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    3/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    3/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    3/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support3/6
    Security3/6
    Ease of Use4/6
    Value of Money3/6
    Integration4/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Highly configurable and adaptable system.
    Strong asset management and reporting features.
    Supports integration across locations and teams.
    Powerful functionality with robust options.
    Steep learning curve for new users.
    Customization often requires external consultants.
    Expensive pricing and licenses.
    Outdated and unappealing user interface.

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