How to Cancel Hybrent

To cancel an extended car warranty, follow these steps:

Step 1: Review Your Contract

Check your extended warranty contract to identify the cancellation terms, including the ‘flat cancel’ period, which is typically 30 to 60 days after the purchase date. If you are within this period, you are eligible for a full refund. If not, you will receive a prorated refund based on the time and mileage of the vehicle.

Step 2: Contact the Dealership

Reach out to the accounting department of the dealership where you purchased the vehicle. This is the most direct way to initiate the cancellation process, as the accounting department is responsible for processing the cancellation and refund paperwork. Make sure to note the name and phone number of the associate who assists you.

Step 3: Provide Necessary Documentation

If you have sold or traded the car, you will need to provide a photocopy of the purchase order with highlighted information such as your name and address, proof of no lien, VIN number, and the vehicle’s mileage. Additionally, write a brief letter detailing your request for immediate cancellation and a prorated refund.

Step 4: Submit and Follow Up

Submit the necessary documents to the dealership’s accounting office. Follow up after one week to verify that the cancellation request has been received and processed. If the dealership has not acted on it, continue to call back until you receive confirmation.

Additional Considerations

• If your vehicle was involved in a total loss, you may still be able to cancel the warranty, but you will need to provide official documentation from your insurance carrier showing the mileage at the time of the loss.
• Some products, such as factory maintenance, Cilajet, Lojack, or Xpel clear bra, may not be cancellable.
• The refund will be applied directly to your auto loan, reducing the principal balance, rather than being issued as a check.