How to Cancel i2B Connect

To cancel your subscription to i2B Connect, you need to follow these steps:

Notification and Request

• Inform i2B Connect support of your intention to cancel your subscription. This can be done via email or through the contact form on their website.

Data Retrieval

• Ensure you have downloaded or exported any necessary data from the i2B Connect application, as access will be terminated upon cancellation.

Cancellation Process

• i2B Connect support will guide you through the formal cancellation process. Here are some general steps you might be asked to follow:
  • Confirm your identity and the account details to ensure the correct subscription is being cancelled.
  • Provide a reason for cancellation, if requested.
  • Complete any necessary forms or sign off on the cancellation.

System Access

• Once the cancellation is processed, you and your suppliers will no longer have access to the i2B Connect application.
• Ensure that any integrations with your ERP system or other software are disconnected to avoid any data inconsistencies.

Final Steps

• Verify that all automated processes, such as order uploads and email reminders, have been stopped.
• Confirm with i2B Connect support that the cancellation is complete and that no further charges will be incurred.

By following these steps, you can ensure a smooth and complete cancellation of your i2B Connect subscription. If you encounter any issues, contact i2B Connect support for assistance.