How to Cancel Insight Salon Software

To cancel a product or service in Insight Salon Software, follow these steps:

1. Access the Sales Screen: Go to the Sales button and double-click on the client/guest you are trying to refund.
2. Select the Product or Service: Click the Services or Products button on the top left of the Sales screen, depending on what you are canceling. Double-click the product or service on the left side to select it.
3. Set Refund Quantity: Set the Quantity to a negative amount (e.g., -2 to cancel two items).
4. Complete the Refund: Click Add. If refunding in cash, click Finish. Otherwise, proceed to the next step.
5. Select Payment Type: Click the Payments button and select the payment type you are refunding to (e.g., Cash, Credit).
6. Confirm Refund: Insight should automatically apply the refund. Ensure the balance owing is $0 to confirm the refund is processed correctly.

For canceling the software subscription itself, you would need to contact Insight’s customer support directly, as specific instructions for subscription cancellation are not detailed in the provided resources.