KnowledgeOwl Overview of Reviews & Product Details - 2025
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KnowledgeOwl
86%
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KnowledgeOwl

86%

KnowledgeOwl is a powerful and intuitive knowledge base software designed to simplify content organization and sharing for businesses, non-profits, and government organizations. With advanced branding, elastic search, and embeddable help widgets, it allows full customization and seamless accessibility. Trusted for its robust features and exceptional customer support, it helps streamline knowledge management while enhancing customer satisfaction.

Overview

Explore KnowledgeOwl

Streamline Knowledge Sharing with KnowledgeOwl – The Ultimate Knowledge Base Solution

KnowledgeOwl is a dedicated and robust platform designed specifically for creating and managing knowledge bases. Perfect for companies and organizations aiming to centralize their...

Streamline Knowledge Sharing with KnowledgeOwl – The Ultimate Knowledge Base Solution

KnowledgeOwl is a dedicated and robust platform designed specifically for creating and managing knowledge bases. Perfect for companies and organizations aiming to centralize their resources, it simplifies the creation and dissemination of information to employees or customers. Offering unmatched customization and scalability, KnowledgeOwl provides everything needed to build a knowledge base that is intuitive, searchable, and accessible.

Why Use KnowledgeOwl?

In the knowledge management landscape, KnowledgeOwl shines with its:

  • Powerful Customization: Full control over branding, theming, and domain customization ensures that your knowledge base is a true representation of your organization’s identity.
  • User-Friendly Editing: Features like the WYSIWYG editor, source HTML editing, and pre-designed templates make creating and editing content effortless, even for non-technical users.
  • Advanced Search Capabilities: ElasticSearch-based functionality allows users to find information quickly and accurately.
  • Responsive Design: Mobile-friendly themes ensure a seamless user experience on any device.
  • Security Options: Offers advanced security measures, restricted access settings, and SSL configurations for enhanced data protection.
  • Comprehensive Features: Glossary creation, contextual help widgets, and detailed page analytics support effective knowledge management and accessibility.
  • Integration-Friendly: Easily integrates with other tools and platforms to streamline workflows.

Who is KnowledgeOwl For?

KnowledgeOwl is ideal for:

  • Small and Medium Businesses: Deliver a professional knowledge base solution without stretching budgets.
  • Nonprofits and Government Organizations: Share critical information internally or externally with a reliable and affordable tool.
  • Customer Support Teams: Improve customer satisfaction with a robust self-service knowledge platform.
  • Educational Institutions and Educators: Use it as a learning hub or repository for educational materials.

Pricing Options

KnowledgeOwl offers flexible pricing to fit various needs, starting at $100/month for its Base Plan, which includes one knowledge base and full feature access. Businesses can scale up with add-ons like HIPAA compliance or advanced SLA options.

In conclusion, KnowledgeOwl delivers a focused, highly customizable, and user-friendly knowledge management experience. Whether for internal documentation, customer resources, or operational excellence, this tool offers the functionality and flexibility needed to create a single, accessible source of truth.

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Review

KnowledgeOwl Satisfaction and Score

KnowledgeOwl Score and Review

See KnowledgeOwl pros cons, the conclusions and the subscribed score

86% Subscribed Score
Compare KnowledgeOwl to others

Zoho Desk

88%

Confluence

85%
10% Annual Plan Discount
KnowledgeOwl Annual Plan Savings: Get 10% Off Your Subscription!
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Pricing

KnowledgeOwl Pricing and Features

KnowledgeOwl Pricing

See KnowledgeOwl pricing and features for each package

$79-0.999k/Month
Experience

KnowledgeOwl Product Experience

KnowledgeOwl
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Cancellation

Steps to Cancel KnowledgeOwl Subscription

KnowledgeOwl Pricing

To cancel a KnowledgeOwl subscription:

  • If paying by credit card, go to your profile icon, select Billing, and click the Cancel Account button.
  • If paying by invoice, contact [email protected].
  • Select a reason for cancellation and confirm to cancel.
  • Export necessary content before cancellation, as access will end immediately.
FAQ

Most frequent question about KnowledgeOwl

What is the starting price for using KnowledgeOwl?

The starting price for using KnowledgeOwl is $79.00 per month.

How many knowledge bases and authors are included in the base plan?

The base plan includes 1 knowledge base and 1 author. Additional knowledge bases cost $50 per month each, and additional authors cost $25 per month each.

Can I have unlimited readers for my knowledge base?

Yes, you can have unlimited readers for your knowledge base without any additional cost.

What customization options are available for my knowledge base?

You can customize your knowledge base with your own logo, colors, fonts, HTML, CSS, and JavaScript. You can also use custom domains and customize text and site settings.

Does KnowledgeOwl support advanced search and analytics features?

Yes, KnowledgeOwl includes advanced search features like Google-like results, automatic indexing, and a synonym library. It also offers analytics and reporting capabilities to track article usage and search terms.

Alternatives

Try these alternatives of KnowledgeOwl

Zoho Desk is a cloud-based customer support software. With features like ticketing, automation, and multichannel support, it enables businesses to deliver exceptional customer service and streamline helpdesk operations effectively.

Confluence, by Atlassian, is a collaborative platform fostering teamwork through shared documentation. With easy-to-use tools for creating, organizing, and discussing content, it enhances communication and productivity within organizations.