How to Cancel Latitude WMS

To cancel a shipment order in Latitude WMS, you need to follow these steps, although the specific process may vary slightly depending on the system’s configuration and version. Here is a general guide based on typical WMS practices and the available documentation:

Accessing the Shipment Order Screen

• Log in to the Latitude WMS system and navigate to the main menu.
• Select the option related to outbound operations or shipment orders. This might be under a menu such as "Outbound" or "Shipping."

Locating the Shipment Order

• Once in the shipment order screen, use the search or lookup function to find the specific shipment order you want to cancel.
• Select the shipment order from the list to view its details.

Canceling the Shipment Order

• If the shipment order is eligible for cancellation, you will typically see an option to cancel or void the order.
• Click on the "Cancel" or "Void" button to initiate the cancellation process.
• Confirm the cancellation when prompted. This step is crucial to ensure that the order is properly canceled and no further actions are taken on it.

Handling Allocated or Picked Orders

• If the shipment order has already been allocated or has pick details, you may need to unallocate the order before it can be canceled. A message will likely indicate this requirement.
• Follow the system prompts to unallocate the order, which may involve removing it from any active waves or pick lists.

Finalizing the Cancellation

• After confirming the cancellation, the system will set the quantity of all lines in the shipment order to zero, effectively canceling the order.
• Ensure that the order is removed from any active processing queues or waves.

Verification

• Verify that the shipment order has been successfully canceled by checking the order status in the system.

If you encounter any issues or if the order cannot be canceled due to specific system constraints, refer to the Latitude WMS documentation or contact PathGuide support for further assistance.