How to Cancel Lively Subscription
Cancellation Methods:
Lively offers two methods for cancelling your HSA account:
Self-Service Cancellation (if available): While information regarding self-service cancellation for Lively HSA accounts isn’t explicitly available on their website, it’s still worth checking your account settings.
- Account Settings: Log in to your Lively account on their website. Navigate to the section dedicated to your account settings or profile. This might be labelled “Settings,” “Account Management,” or a similar term.
- Cancellation Option: Look for an option labelled “Close Account” or similar wording within your account settings. Clicking on this option might initiate the cancellation process. Follow the on-screen instructions to finalize the closure.
If self-service cancellation isn’t available:
Contact Lively Support: If you cannot locate a self-service cancellation option within your account settings, reach out to Lively’s support team. Here’s how:
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Contact Form: Lively provides a helpful article regarding cancelling a payment, which might indicate their preferred method for account closure as well. While this article focuses on payment cancellation, you can likely use the provided contact form to initiate a full account closure by clearly stating your intent.
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Email (Alternative): Alternatively, you can send an email to Lively’s support team at [email protected] clearly stating your intent to cancel your HSA account. Include your account details, such as your full name and the email address associated with the account.
Additional Considerations:
- Account Balance: Ensure you have addressed any outstanding charges or remaining funds within your HSA before closure. Lively outlines information regarding these aspects in their “Help Center” section on their website.
- Data Retention: Review Lively’s Terms of Service for details regarding data retention after account closure. You can likely access their Terms of Service through a link in the website footer.
- Confirmation: Regardless of the chosen cancellation method (self-service or contacting support), request confirmation from Lively upon initiating the process. Inquire about the timeframe for termination and how any remaining funds in your HSA will be handled.
By following these steps and considering the additional points, you can effectively initiate the cancellation of your Lively HSA account and ensure a clear understanding of the associated implications.
