Lookback is an innovative platform specializing in User Research, allowing teams to conduct seamless usability testing and qualitative user interviews. Designed for UX researchers, it captures participants’ screens, faces, and voices as they engage with web and mobile environments, providing actionable insight into the user experience. Lookback integrates a collaborative interface with tools for real-time note-taking, timestamped annotations, and session highlights, streamlining data analysis for usability studies, product testing, and marketing strategies. Explore deals. Consider alternatives like Adobe XD, Uizard, and UserTesting.

Why Use Lookback?

Lookback offers a host of features that make usability testing accessible and effective:

• Unified Research Tools: Combines screen, audio, and face recording with a simplified user interface, enabling smooth testing and observation across platforms.
• Collaboration: Team members can join live sessions as observers, take notes, and timestamp key moments for reference, promising engagement and efficiency.
• Remote Capabilities: Supports moderated and unmoderated testing, ideal for remote research sessions without compromising data quality.
• Data Management: Tools such as session folder organization, highlight snippet creation, and seamless sharing options enhance analysis and stakeholder communication.
• Integrations: Connects with participant recruitment platforms for easier respondent selection and audience targeting.

Who is Lookback For?

• UX Researchers: A must-have for those seeking detailed insights into user behavior, Lookback is built to improve usability testing quality.
• Product Teams: Product managers and designers can utilize it to refine prototypes based on real-time interaction feedback.
• Marketing Professionals: Test audience engagement with campaigns or interfaces, ensuring alignment with user preferences and expectations.
• Customer Success Teams: Use Lookback to address software usability issues or improve client experiences by understanding customer interactions firsthand.

With pricing plans tailored to organizations of varying sizes, Lookback speeds up workflows and eliminates the hurdles typically associated with user research processes. Whether you’re testing complex designs or improving small features, Lookback enables deeper insights that drive better decision-making. Visit Lookback today to modernize your research process and make data-driven improvements to your offerings.