How to Cancel LucidLink

To cancel your LucidLink subscription, follow these steps:

Preparing for Cancellation

• Ensure you have the necessary permissions to cancel the subscription. For team or enterprise accounts, only the Account Owner or a Billing Admin can initiate the cancellation.

Cancellation Process

• If you are the Account Owner or Billing Admin, navigate to your account settings on the LucidLink platform.
• Go to the section related to your subscription plans, typically found under "Plans & Billing" or a similar label.
• Locate the LucidLink product you wish to cancel and click on the three-dot menu to the right of the product name.
• Select "Cancel this plan" from the menu.
• Follow the prompts to complete the cancellation process.

Important Notes

• If you have subscriptions for more than one LucidLink product, you must cancel each product separately.
• Cancellations take effect at the end of your current billing cycle. You can continue using the service until the end of this cycle.

Additional Steps if Necessary

• If you do not have access to the "Plans & Billing" section, contact the LucidLink support team via email at [email protected]. Be prepared to validate the billing information on the account you wish to cancel for security purposes.

Post-Cancellation

• After cancellation, you will be able to use the service until the end of your current term. Once the term ends, your subscription will not renew, and you will be downgraded to a limited free plan if available. Your data will remain accessible, but with limited functionality.

For any further assistance or if you encounter issues during the cancellation process, you can contact LucidLink support directly.