How to Cancel Lumus360 - Subscribed.FYI
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Lumus360
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Lumus360 is a highly customizable 360 feedback solution designed for leadership development and organizational growth. With over 22 years of expertise, it offers seamless setup, tailored questionnaires, and detailed reports to enhance self-awareness and development. Backed by exceptional customer support, Lumus360 delivers actionable insights for individuals and teams while ensuring ease of use and efficiency.

How to Cancel Lumus360

To cancel a subscription or service related to Lumus360, which provides 360 feedback and appraisal models, you need to follow these steps, as the process is not explicitly outlined on their website but can be inferred from general practices for subscription services:

Canceling Through the Service Provider

If you have a subscription or contract with Lumus360, you will typically need to contact their customer support directly to initiate the cancellation process.

  • Visit the Lumus360 website and navigate to the contact page.
  • Look for the customer support contact information, which may include an email address, phone number, or a contact form.
  • Reach out to the customer support team and inform them of your intention to cancel your subscription or service.
  • Follow any instructions they provide to complete the cancellation process.

Steps to Take If You Cannot Cancel Your Plan

If you encounter any issues during the cancellation process, here are some additional steps you can take:

  • Double-Check Subscription Source: Confirm how you initially subscribed to the service (e.g., through a website, a third-party platform) and ensure you are following the correct cancellation procedure.
  • Contact Support Again: If you have already contacted customer support and still face issues, try reaching out again for further assistance.
  • Check with Your Bank or Credit Card Company: If you are unable to resolve the issue through Lumus360, you may need to contact your bank or credit card company to block further charges.

General Tips

  • Ensure you have all necessary details ready, such as your account information and the reason for cancellation, to facilitate a smooth process.
  • Keep a record of your communication with the customer support team, including any emails or confirmation numbers provided.

Since Lumus360 does not provide a self-service cancellation option on their website, direct communication with their customer support is essential to cancel your subscription or service. You can contact them at +44 (0)1291 3637380 or through the contact form on their website.