How to Cancel Money Exchanger

To initiate a full cancellation of a foreign currency order, follow these steps:

Cancellation Process

Once you have placed your foreign currency order, it is processed immediately. However, if you no longer need the order, you can return the currency under certain conditions.

Returning the Currency

• If you want to return the entire order, you must do so within seven days of the purchase date. In this case, the money exchanger will buy back the currency at the current exchange rate.
• For full or partial returns after seven days of purchase, the return may be accepted, but it is subject to economic and political conditions. There may be circumstances where the return cannot be accepted.

Steps to Initiate Return

• Schedule an Appointment: Contact your local branch to schedule an appointment to begin the return process.
• Provide Original Receipt: Ensure you have the original receipt for the purchase, as it is typically required for any returns.
• Return the Currency: Bring the foreign currency you wish to return to the scheduled appointment at your local branch.

Important Considerations

• Return Policy Display: Check if the money exchanger has any specific return policy displayed at their branches or on their order forms. Some stores may have limited or no-refund policies that must be clearly displayed.
• Restocking Fees: Some money exchangers might charge a restocking fee or have other conditions for returns, so it is essential to check their policy beforehand.
• Economic Conditions: Returns may be affected by economic and political conditions, so the money exchanger may not always accept returns.

By following these steps and being aware of the return policy, you can initiate the cancellation and return of your foreign currency order effectively.