How to Cancel Natural Order

To cancel an order for a product from a company like NaturePro, which has a similar policy to what you might find at other natural product retailers, you need to follow these steps:

Cancellation Policy

• Timing: You can only cancel your order if it has not been dispatched yet. Orders that have already been shipped cannot be cancelled.
• Contact: To initiate a cancellation, you must contact the customer support team. For example, at NaturePro, you would need to reach out to their customer support as soon as possible.

Steps to Cancel

• Immediate Action: If you realize you need to cancel your order, act promptly. Orders are often processed quickly, and once an order is dispatched, it cannot be cancelled.
• Communication: Contact the customer support team via phone, email, or any other contact method provided by the company. For instance, you might email the support team or call them during their business hours.
• Confirmation: The cancellation of the order will be at the company’s discretion. If the cancellation is approved, you will be notified accordingly.

Example Contact Information

• Email: If the company provides an email address for customer support, use it to request the cancellation. For example, you might email [email protected].
• Phone: If a phone number is provided, call the customer support team during their business hours to request the cancellation.

Refund Process

• If the cancellation is approved, the refund will be processed via the same payment method used for the order. This typically occurs within a few business days after the cancellation is confirmed.

By following these steps, you can effectively request the cancellation of your order, provided it has not yet been dispatched.