How to Cancel NemoVote - Subscribed.FYI
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NemoVote
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NemoVote is a user-friendly SaaS platform for secure, GDPR-compliant online, hybrid, or on-site elections. It offers advanced features like weighted voting, proxy voting, and real-time results, ensuring transparency and efficiency. Trusted globally by associations, unions, and organizations, NemoVote guarantees data security by separating voter and vote data. Its customizable solutions make it ideal for diverse voting needs.

How to Cancel NemoVote

To cancel or manage the termination of a service or voting process on NemoVote, you need to follow these steps, as the platform does not provide a direct "cancellation" form but rather ways to manage and conclude voting processes.

Ending a Vote

If you need to close a vote, you can do so through the vote settings:

  • Navigate to the vote you want to close.
  • Go to the vote settings and find the option to "Close the vote automatically" or manually close it if this feature is not enabled.
  • If you choose automatic closing, set the desired close time in the format YYYY-MM-DD hh:mm. Ensure the date and time are in the future and within your local time zone.

Deleting a Vote

For votes that are no longer needed, you can delete them:

  • Go to the "Closed Votes" overview.
  • Find the vote you want to delete.
  • Select the "Delete" action. This option is only available for draft and closed votes.

Removing Voters

If you need to remove voters from the system, you can manage voter lists:

  • Go to the voter management section.
  • Identify the voter list that includes the voters you want to remove.
  • Remove the voters from the list. If the vote has already been opened, ensure that the option to "Synchronise changes to voting rights automatically" is set to "No" to prevent automatic re-addition of voters.

Contacting Support for Full Service Cancellation

If you need to fully cancel your service with NemoVote, including any subscriptions or contracts, it is best to contact their customer support directly:

  • Use the contact information provided on the NemoVote website to reach out to their support team.
  • Specify your request for service cancellation and any other details necessary for them to process your request.

By following these steps, you can effectively manage the closure or cancellation of votes and voter lists within the NemoVote platform. For any additional assistance, contacting their customer support is recommended.