New Relic Reviews - Pros & Cons, Ratings & more - 2025
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New Relic
80%
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  • Application Performance Monitoring
  • New Relic
  • Review

    • New Relic

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    80%

    New Relic is a comprehensive observability platform empowering engineers to monitor, analyze, and optimize software performance across the entire stack. With features like real-time telemetry, application monitoring, and AI-powered insights, it provides actionable data to ensure resilience and exceptional user experiences. The platform’s unified design, vast ecosystem of integrations, and scalable pricing make it accessible for teams of all sizes.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    80% Subscribed Score

    Analysis

    New Relic is a robust cloud-based observability platform tailored for developers and IT teams. It provides real-time monitoring, application performance management (APM), infrastructure insights, and error tracking via its unified interface. Key features include AI-assisted alerts, dashboards, and powerful data visualization. Pricing starts with a free tier, scaling predictably with usage. Compared to alternatives like Datadog and Dynatrace, New Relic excels in ease of integration and extensive APM features, though deployment complexity and premium pricing can be concerns for small businesses. It offers commendable support, especially in higher tiers, making it cost-effective for enterprises needing deep insights.

    Subscribed Score Metrics
    28/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    4/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security4/6
    Ease of Use5/6
    Value of Money4/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Comprehensive real-time monitoring
    Easy setup and dashboard customization
    Detailed insights into app performance
    Helpful alerting and notifications
    High pricing for advanced features
    UI could be more user-friendly
    Confusing setup and configurations
    Outdated or incomplete documentation

    Reviews of New Relic from other platforms

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    Capterra Review
    2
    (11)
    2
    (11 Reviews)
    Trustpilot Review

    Other Alternatives

    LogicMonitor provides cloud-based infrastructure monitoring, offering unified visibility into IT systems. It delivers real-time insights, automated alerts, and scalable solutions, benefiting IT operations, DevOps, MSPs, and enterprises seeking optimized performance.

    Datadog is a monitoring and security platform for large-scale applications, offering comprehensive monitoring, actionable alerts, real-time visibility, pre-built integrations, and catering to DevOps, IT operations, developers, and security teams.

    See All alternatives