How to Cancel On Page
To cancel an On Page product on the Salsify platform, you need to follow these steps carefully:
Preparing for Cancellation
Ensure you have the necessary permissions and access to the Salsify account where the On Page product is managed.
Steps to Cancel
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Log In to Your Salsify Account: Access your Salsify account using your credentials.
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Navigate to Product Management:
- Go to the product experience management section where your On Page products are listed.
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Select the Product:
- Identify and select the specific On Page product you want to cancel.
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Edit Product Details:
- Click on the product to edit its details.
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Remove or Deactivate Listings:
- If the product is listed on various marketplaces (e.g., Amazon, Walmart, Shopify), you need to remove or deactivate these listings. Use the syndication features to withdraw the product content from these endpoints.
- For example, use the "Last Mile Visibility" feature to track and ensure the content is no longer live on product detail pages (PDPs).
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Update Product Status:
- Change the product status to "Inactive" or "Archived" within the Salsify platform to prevent any further automated syndication.
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Confirm Cancellation:
- Review the changes to ensure the product is no longer active and visible across all selling destinations.
Post-Cancellation
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Verify Removal:
- Check the marketplaces and your own eCommerce platform to verify that the product listings have been successfully removed.
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Notify Teams:
- Inform relevant teams, such as marketing, sales, and customer service, about the cancellation of the product.
By following these steps, you can ensure the On Page product is properly canceled and removed from all relevant platforms managed through Salsify.