How to Cancel OnSIP
To cancel your OnSIP subscription, follow these steps:
Logging Into the Admin Portal
- Log into the OnSIP admin portal using your credentials.
Managing Your Subscription
- Once logged in, navigate to the section where you can manage your account and subscription settings.
Termination Process
- Look for the option to terminate or cancel your subscription. This is typically found in the account settings or billing section.
- Follow the prompts to confirm your decision to cancel the subscription.
Alternative Method: Contacting Support
- If you prefer or encounter any issues, you can also contact OnSIP’s support team directly to request the cancellation of your subscription.
- You can reach them through the contact information provided on the OnSIP website.
Additional Steps
- Ensure you have settled all outstanding payments and invoices before the cancellation takes effect.
- If you have any ported numbers or specific configurations, you may need to take additional steps to manage these, such as canceling service with your old provider after porting is complete.
Confirmation
- After completing the cancellation process, you should receive a confirmation from OnSIP that your subscription has been terminated.
For any specific questions or issues during the cancellation process, it is advisable to refer to the OnSIP support resources or contact their customer support team directly.