Open Social Reviews - Pros & Cons, Ratings & more - 2025
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Open Social
69%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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    • Open Social

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    69%

    Open Social is a flexible Community Experience Platform (CXP) designed to help organizations build and manage online communities effectively. It combines features like Community Management, Engagement Automation, and AI-driven knowledge management, ensuring seamless collaboration and user engagement. Built on open-source frameworks like Drupal, it prioritizes integration, user security, and data privacy. Tailored for mission-driven organizations, it powers thriving communities for impactful change.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    69% Subscribed Score

    Analysis

    Open Social is a customizable Community Experience Platform (CXP) aiding organizations in creating secure online communities. Key features include a CMS, AI-driven engagement tools, and open-source flexibility via Drupal. It supports designers, developers, and marketers with easy setup and robust integrations. Compared to tools like Higher Logic or Influitive, Open Social shines in customization but has limited scalability on large projects. Pricing is flexible, including free and paid plans. Support is responsive, and it’s cost-effective for small and mission-driven teams.

    Subscribed Score Metrics
    25/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration3/6
    Popularity4/6
    Radar Chart Table View
    Pros & Cons
    Flexible and customizable CMS platform
    Great for building online communities
    Responsive customer support
    Clear and concise interface
    Steep learning curve for new users
    Limited design flexibility (e.g., fonts)
    Dependent on Open Social for advanced features
    Updates can cause technical issues

    Reviews of Open Social from other platforms

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