Opiniion is a resident satisfaction and reputation management software designed to enhance community engagement. It automates feedback collection, generates authentic online reviews, and provides actionable insights to improve resident experience. Integrated with major property management systems, it helps drive higher lease rates, retention, and operational efficiency.
Opiniion specializes in automating the resident experience for property managers, focusing on collecting reviews, feedback, and insights to improve reputation and operational efficiency. Its integration with CRM and PMS tools simplifies its usability. Key pros include ease of use, feedback management automation, and boosting online presence, while downsides include reports of occasional poor support and a rigid yearly contract. Pricing is customizable but perceived as costly by some users. Alternatives like Birdeye or TrueReview may offer broader functionality or lower entry cost. Opiniion is ideal for real estate professionals seeking targeted reputation management, with strong customer service yet mixed cost-effectiveness reviews.