How to Cancel Oviond

To cancel an order or exercise the right of withdrawal for an Oviond product, follow these steps:

Notification of Cancellation

You need to notify the seller in writing within the specified timeframe. For Oviond, this typically involves sending a written notification via registered mail, fax, or email.

Timeframe for Notification

• For the right of withdrawal, you must notify the seller within 14 days from the date the product is delivered to you or the person/organization at the indicated address.

Contact Information

Ensure you use the correct contact information for the seller. This includes the company name, address, email, phone, and fax details provided by Oviond.

Conditions for Return

• The product must not have been used and should be returned in its original packaging, complete with all standard accessories and undamaged.
• If the product is damaged or defective upon delivery, you should not accept it from the cargo company. However, if you have already received the product, you must carefully protect it and not use it if you plan to exercise the right of withdrawal.

Return Process

• Pack the goods according to the original shipment packaging.
• Include the invoice of the product, return form, and any other necessary documents.
• If the product was billed to a corporation, a return invoice issued by the institution must be included.

Refund

• The seller is obliged to return the total price and any documents that put the buyer under obligation within 10 days after the withdrawal notification is received.
• If the payment was made in cash, the amount will be paid back in cash within 14 days from the cancellation. If the payment was made by credit card, the product price will be refunded to the bank within 14 days, although it may take 2-3 weeks for the bank to transfer it to the buyer’s account.

Additional Considerations

• If the campaign limit amount set by the seller is fallen below due to the exercise of the right of withdrawal, the amount of discount benefited within the scope of the campaign is cancelled.
• The buyer is liable to compensate the seller for any damages caused by the buyer’s fault, but not for changes and deteriorations due to proper use of the goods within the right of withdrawal period.

By following these steps, you can ensure a smooth cancellation and return process for your Oviond product.