How to Cancel PastPerfect - Subscribed.FYI
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PastPerfect
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    • PastPerfect

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    PastPerfect provides on-premise and cloud-based software tailored for museums, enabling seamless management of collections, exhibitions, and membership. Its user-friendly design combines tools for cataloging, donor tracking, and reporting, making it suitable for small to medium-sized institutions. With affordability and robust functionality, PastPerfect remains a trusted solution for streamlining museum operations while enhancing data accessibility.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    How to Cancel PastPerfect

    To cancel your PastPerfect product, you will need to follow these steps, which involve both notifying the support team and potentially uninstalling the software.

    Notification and Support

    • Contact the PastPerfect support office to inform them of your decision to cancel. You can reach them at 1-800-562-6080 or via email at [email protected].
    • Provide your account details and any other relevant information to facilitate the cancellation process.

    Uninstalling the Software

    • To uninstall PastPerfect, go to your computer’s "Control Panel" or "Settings" and navigate to the "Programs and Features" or "Apps" section.
    • Find PastPerfect in the list of installed programs, select it, and choose the "Uninstall" option.
    • Follow the prompts to complete the uninstallation process.

    Removing Additional Components

    • If you have installed any additional components such as the PastPerfect Online upgrade, you may need to deactivate these features before uninstalling the main software.
      • Open PastPerfect and go to the Main Menu.
      • Click on "Setup" and select "System Parameters."
      • Look for the option to deactivate or remove the additional features, such as the MultiMedia upgrade, and follow the on-screen instructions.

    Data Backup and Removal

    • Before uninstalling, it is recommended to back up your data to ensure you do not lose any important information.
      • From the Main Menu of PastPerfect, click on "Hard Drive Backup" and then "Backup Data to Hard Drive" to create a backup of your data.

    By following these steps, you can effectively cancel and uninstall your PastPerfect product. If you encounter any issues during the process, it is advisable to contact the support team for assistance.