Plum Voice Hosted IVR Overview of Reviews & Product Details - 2025
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Plum Voice Hosted IVR

Plum Voice Hosted IVR enables businesses to create and manage secure, customizable interactive voice response (IVR) systems on a low-code platform. It supports automated customer interactions like call routing, messaging, and payment processing while maintaining HIPAA and PCI compliance. With built-in analytics and voice application tools, it ensures seamless integration and enhanced customer experiences.

Plum Voice Hosted IVR

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Plum Voice Hosted IVR is a robust solution in the Cloud Telecommunications category. Designed to simplify and personalize automated customer interactions, Plum Voice empowers businesses to customize Interactive Voice Response (IVR) systems, call routing, and messaging applications. By providing low-code tools on a secure PCI- and HIPAA-compliant platform, it enables organizations to build scalable, self-service applications that enhance customer experiences while reducing operational costs.

Features and Benefits

Choosing Plum Voice Hosted IVR offers numerous advantages:

  • Customization with Flexibility: Users can tailor call flows effortlessly using an intuitive graphical interface or opt for advanced customization via VXML. This flexibility ensures solutions align with specific business needs.
  • Comprehensive Analytics: Built-in analytics tools enable users to monitor and optimize system performance, ensuring high uptime and efficient resource allocation.
  • High Security: Plum Voice incorporates PCI and HIPAA compliance, guaranteeing secure handling of sensitive customer data.
  • Cost Efficiency: By automating common customer interactions, businesses can reduce reliance on live agents and achieve significant cost savings.
  • Seamless Integration: The platform’s compatibility with APIs allows smooth integration into existing systems and cloud environments.

Who is Plum Voice Designed For?

Plum Voice Hosted IVR is ideal for businesses and industries that require reliable, secure, and scalable communication systems:

  • Call Centers: Maximize efficiency with customizable IVR tools that enhance self-service options for customers.
  • Healthcare Providers: Ensure HIPAA compliance while scheduling appointments or sending patient notifications through automated messaging.
  • Financial Services: Utilize secure, PCI-compliant solutions for payment processing and data verification.
  • Customer Service Teams: Enhance 24/7 availability and reduce response time with advanced call routing and IVR applications.

Explore Alternatives

Alongside Plum Voice Hosted IVR, you may consider alternatives tailored to your business needs:

For businesses looking for a secure, feature-rich IVR solution, Plum Voice Hosted IVR delivers exceptional value and functionality. Explore exclusive deals to get started today.

Plum Voice Hosted IVR Summary

Plum Voice Hosted IVR is a robust solution in the Cloud Telecommunications category. Designed to simplify and personalize automated customer interactions, Plum Voice empowers businesses to customize Interactive Voice Response (IVR) systems, call routing, and messaging applications. By providing low-code tools on a secure PCI- and HIPAA-compliant platform, it enables organizations to build scalable, self-service applications that enhance customer experiences while reducing operational costs.

Features and Benefits

Choosing Plum Voice Hosted IVR offers numerous advantages:

  • Customization with Flexibility: Users can tailor call flows effortlessly using an intuitive graphical interface or opt for advanced customization via VXML. This flexibility ensures solutions align with specific business needs.
  • Comprehensive Analytics: Built-in analytics tools enable users to monitor and optimize system performance, ensuring high uptime and efficient resource allocation.
  • High Security: Plum Voice incorporates PCI and HIPAA compliance, guaranteeing secure handling of sensitive customer data.
  • Cost Efficiency: By automating common customer interactions, businesses can reduce reliance on live agents and achieve significant cost savings.
  • Seamless Integration: The platform’s compatibility with APIs allows smooth integration into existing systems and cloud environments.

Who is Plum Voice Designed For?

Plum Voice Hosted IVR is ideal for businesses and industries that require reliable, secure, and scalable communication systems:

  • Call Centers: Maximize efficiency with customizable IVR tools that enhance self-service options for customers.
  • Healthcare Providers: Ensure HIPAA compliance while scheduling appointments or sending patient notifications through automated messaging.
  • Financial Services: Utilize secure, PCI-compliant solutions for payment processing and data verification.
  • Customer Service Teams: Enhance 24/7 availability and reduce response time with advanced call routing and IVR applications.

Explore Alternatives

Alongside Plum Voice Hosted IVR, you may consider alternatives tailored to your business needs:

For businesses looking for a secure, feature-rich IVR solution, Plum Voice Hosted IVR delivers exceptional value and functionality. Explore exclusive deals to get started today.

Plum Voice Hosted IVR reviews

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84%
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Overall rating

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CX 6/6

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Security 5/6

How secure is the product based on Subscribed’s assessment?

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Ease of Use 6/6

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Value 5/6

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Integration 5/6

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Popularity 4/6

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Plum Voice Hosted IVR

Pricing Range
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This only an estimated pricing range, visit Plum Voice Hosted IVR pricing page to access all the information by clicking “Visit Now”.

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84% Subscribed Score
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The Subscribed Score is an independent rating that combines user reviews, features, and value-for-money from multiple trusted sources. It’s designed as a quick benchmark, not a guarantee of individual experience.

Analysis

Plum Voice Hosted IVR is a robust solution in the Cloud Telecommunications category. Designed to simplify and personalize automated customer interactions, Plum Voice empowers businesses to customize Interactive Voice Response (IVR) systems, call routing, and messaging applications. By providing low-code tools on a secure PCI- and HIPAA-compliant platform, it enables organizations to build scalable, self-service applications that enhance customer experiences while reducing operational costs.

Features and Benefits

Choosing Plum Voice Hosted IVR offers numerous advantages:

  • Customization with Flexibility: Users can tailor call flows effortlessly using an intuitive graphical interface or opt for advanced customization via VXML. This flexibility ensures solutions align with specific business needs.
  • Comprehensive Analytics: Built-in analytics tools enable users to monitor and optimize system performance, ensuring high uptime and efficient resource allocation.
  • High Security: Plum Voice incorporates PCI and HIPAA compliance, guaranteeing secure handling of sensitive customer data.
  • Cost Efficiency: By automating common customer interactions, businesses can reduce reliance on live agents and achieve significant cost savings.
  • Seamless Integration: The platform’s compatibility with APIs allows smooth integration into existing systems and cloud environments.

Who is Plum Voice Designed For?

Plum Voice Hosted IVR is ideal for businesses and industries that require reliable, secure, and scalable communication systems:

  • Call Centers: Maximize efficiency with customizable IVR tools that enhance self-service options for customers.
  • Healthcare Providers: Ensure HIPAA compliance while scheduling appointments or sending patient notifications through automated messaging.
  • Financial Services: Utilize secure, PCI-compliant solutions for payment processing and data verification.
  • Customer Service Teams: Enhance 24/7 availability and reduce response time with advanced call routing and IVR applications.

Explore Alternatives

Alongside Plum Voice Hosted IVR, you may consider alternatives tailored to your business needs:

For businesses looking for a secure, feature-rich IVR solution, Plum Voice Hosted IVR delivers exceptional value and functionality. Explore exclusive deals to get started today.

Pros
  • Intuitive and easy-to-use interface.
  • Reliable platform with excellent uptime.
  • Responsive and helpful customer support.
  • Highly customizable with flexible deployment.
Cons
  • Steep pricing for some use cases.
  • Limited admin controls for team support.
  • Some text-to-speech features feel robotic.
  • Reporting tools could be improved.
Subscribed Score Metrics
31/36 Metric achieved
MetricsScore
Customer Support6/6
Security5/6
Ease of Use6/6
Value of Money5/6
Integration5/6
Popularity4/6
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Ease of Use
Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
6/6 Metric Checks
Security
Compares the product`s features, quality, and pricing to determine its overall cost-effectiveness.
5/6 Metric Checks
Value of Money
Assesses the product`s ability to protect data, prevent breaches, and comply with industry standards.
5/6 Metric Checks
Customer Support
Reflects the responsiveness, helpfulness, and quality of assistance provided by the product`s support team.
6/6 Metric Checks
Integrations
Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
5/6 Metric Checks
Plum Voice Hosted IVR Pricing Range
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Plum Voice Hosted IVR Showcase
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A curated gallery of real screenshots and use cases from the product, so you can see how it works before trying it.

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Plum Voice Hosted IVR
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What else exists next to Plum Voice Hosted IVR
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A list of platforms similar to Plum Voice Hosted IVR, helping you evaluate which tool best matches your needs.

Need to cancel Plum Voice Hosted IVR? Here is how
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Thinking about how to cancel Plum Voice Hosted IVR this is how you do it!

To cancel a Plum Voice Hosted IVR product:

  • Contact Plum Voice support or your account manager.
  • Provide necessary account and cancellation details.
  • Follow their guided process for termination.
  • Ensure all integrations and APIs are disconnected.
  • Confirm cancellation and review any contractual obligations.

How to Cancel the Plum Voice Hosted IVR

To cancel a Plum Voice Hosted IVR product:

  • Contact Plum Voice support or your account manager.
  • Provide necessary account and cancellation details.
  • Follow their guided process for termination.
  • Ensure all integrations and APIs are disconnected.
  • Confirm cancellation and review any contractual obligations.
Every else you need to know about Plum Voice Hosted IVR
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A collection of FAQs, guides, alternatives, and comparisons to help you quickly understand if Plum Voice Hosted IVR is right for you.

Pricing Range
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This only an estimated pricing range, visit Plum Voice Hosted IVR pricing page to access all the information by clicking “Visit Now”.

Not specified
Deals Available

This product comes with a special deal, see details

This product comes with a special deal, see details

Visit Now