ProBusinessTools Reviews - Pros & Cons, Ratings & more - 2025
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ProBusinessTools
68%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Field Service Management
  • ProBusinessTools
  • Review

    • ProBusinessTools

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    68%

    ProBusinessTools is an all-in-one web-based field service management software tailored for organizations with 20 to 1000 employees. It enables real-time scheduling, work order management, and team tracking, enhancing operational efficiency. Trusted by over 200 companies globally, it supports industries like utilities, construction, and ISPs by offering customizable solutions and robust customer support. This flexible tool facilitates business growth with seamless integration and powerful automation features.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    68% Subscribed Score

    Analysis

    ProBusinessTools is a web-based field service management software ideal for businesses handling scheduling, dispatching, inventory, and work order management. Serving industries like utilities, construction, and ISPs, it provides real-time updates, customizable APIs, and robust reporting. Notable features include POS scheduling, technician tracking, and payroll management. Pricing ranges from $250/user/month with setup fees up to $4,250.

    Comparison: Compared to NetSuite or Connecteam, ProBusinessTools excels in customization and customer service but falls short on integration with CRM/ERP systems. Its complexity may suit large teams over smaller ones like designers or marketers.

    Pros: Top-tier customer support, flexible functionalities, real-time data.
    Cons: High costs, learning curve, limited CRM features.
    Support: Rated highly for responsiveness and tailored solutions.
    Cost-effectiveness: Suitable for scaling businesses but pricey for startups.

    Subscribed Score Metrics
    26/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    6/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    5/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    3/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    4/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security5/6
    Ease of Use6/6
    Value of Money3/6
    Integration4/6
    Popularity2/6
    Radar Chart Table View
    Pros & Cons
    Great customer support with responsive team.
    Flexible and customizable features.
    Efficient scheduling and work order management.
    Enhances organizational efficiency and visibility.
    Expensive compared to alternatives.
    Invoicing process can be time-consuming.
    Modules lack full integration in some cases.
    System changes need better testing and notifications.

    Reviews of ProBusinessTools from other platforms

    2.4
    (12)
    2.4
    (12 Reviews)
    Capterra Review