How to Cancel ProSolutions Software

To cancel or return a product from ProSolutions, it is important to note that the specific instructions can vary depending on the type of product and the entity involved. Here are the general steps you might need to follow, particularly if you are dealing with a software product or a similar digital service:

For ProSolutions Training (if applicable to software products)

• Refund Requests: If you need to cancel or request a refund, you must do so within 30 days of the order date. The request must be acknowledged by ProSolutions Training digitally or in writing.
• Eligibility: Refunds will not be issued if you have viewed any course slides or completed an order using a coupon number associated with the product. Any use of the product constitutes full use and negates any refund.
• Process: Contact ProSolutions Training at 1-800-939-9694 or email them at [email protected] to initiate the refund process. Ensure you receive acknowledgement from ProSolutions Training within the 30-day window.

For Pro Solutions Direct (if applicable to physical or other products)

• Return Window: You must return the product within 30 days of purchase. The item must be unused and in the same condition as received, with original packaging intact.
• Return Process:
  • Start the return process by entering your order number and email address on the returns page.
  • Select the item(s) you wish to return, providing the quantity and reason for the return.
  • Print the Return label and securely attach it to the package.
  • Include a copy of the Return email in the packaging for quick identification.
  • Retain your tracking number for future reference.

For ProSolutions Software

Since the ProSolutions Software website does not provide detailed refund and cancellation policies, here are some general steps you might consider:

• Contact Support: Reach out to ProSolutions Software customer support directly through their contact information available on the website. Explain your reason for cancellation and request a refund if applicable.
• Check Terms and Conditions: If available, review the terms and conditions or any user agreement you signed up for when purchasing the software. This may outline specific procedures for cancellations and refunds.
• Provide Necessary Information: Be prepared to provide your order details, reason for cancellation, and any other information requested by the support team.

To cancel or return a product from ProSolutions, follow these steps:

For ProSolutions Training (if applicable to software products)

If you need to cancel or request a refund, you must do so within 30 days of the order date. The request must be acknowledged by ProSolutions Training digitally or in writing.

• Refunds will not be issued if you have viewed any course slides or completed an order using a coupon number associated with the product.
• Contact ProSolutions Training at 1-800-939-9694 or email them at [email protected] to initiate the refund process. Ensure you receive acknowledgement from ProSolutions Training within the 30-day window.

For Pro Solutions Direct (if applicable to physical or other products)

You must return the product within 30 days of purchase. The item must be unused and in the same condition as received, with original packaging intact.

• Start the return process by entering your order number and email address on the returns page.
• Select the item(s) you wish to return, providing the quantity and reason for the return.
• Print the Return label and securely attach it to the package.
• Include a copy of the Return email in the packaging for quick identification.
• Retain your tracking number for future reference.

For ProSolutions Software

Since the ProSolutions Software website does not provide detailed refund and cancellation policies, here are some general steps you might consider:

• Reach out to ProSolutions Software customer support directly through their contact information available on the website. Explain your reason for cancellation and request a refund if applicable.
• Review the terms and conditions or any user agreement you signed up for when purchasing the software. This may outline specific procedures for cancellations and refunds.
• Be prepared to provide your order details, reason for cancellation, and any other information requested by the support team.