How to Cancel Protectimus

To cancel your Protectimus service, follow these steps:

Preparing for Cancellation

Before initiating the cancellation process, ensure you have all necessary information and understand the implications of cancelling your service.

Steps to Cancel

1. Log in to Your Account:

   • Access your Protectimus account through the web interface or the mobile application.

2. Navigate to Account Settings:

   • Go to the settings or account management section of your Protectimus dashboard.

3. Find the Cancellation Option:

   • Look for an option to cancel or terminate your service. This may be under a subsection like "Account Settings" or "Subscription Management."

4. Fill Out Cancellation Form (if required):

   • If a cancellation form is required, fill it out with the necessary information, including your account details and reason for cancellation.

5. Submit the Cancellation Request:

   • Submit the cancellation request through the platform. You may need to confirm your decision through a pop-up or email verification.

Additional Steps

• Delete Push Tokens (if applicable):
  • If you are using push tokens, you may need to delete them to fully disconnect from the service. To do this, go to Settings, then Push tokens, select the token you wish to delete, and confirm the deletion.

Contacting Support

• If you encounter any issues or need assistance during the cancellation process, you can contact Protectimus customer support. They are available to help resolve any questions or problems you might have.

Post-Cancellation

• Refunds and Billing:
  • Check your service plan details to see if you are eligible for a refund. Refunds will be processed according to the terms of your service plan.
• Account Access:
  • After cancellation, your access to the Protectimus services will be terminated, and you will no longer be able to use the features and tools provided by the platform.

Important Notes

• Irreversible Actions:
  • Some actions, such as deleting push tokens, are irreversible and may result in the loss of access to accounts protected by those tokens.
• Service Continuity:
  • Ensure that you have alternative security measures in place before cancelling your Protectimus service to maintain the security of your accounts and systems.