Purplepass Ticketing Reviews - Pros & Cons, Ratings & more - 2025
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Purplepass Ticketing
78%
Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives
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  • Event Ticketing
  • Purplepass Ticketing
  • Review

    • Purplepass Ticketing

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    78%

    Purplepass Ticketing is a versatile, cloud-based platform designed for seamless event management. It offers online presale, CRM, social marketing, assigned seating, and onsite box office solutions to support events of all sizes. Known for its user-friendly interface and exceptional customer service, Purplepass ensures efficient ticketing and event execution. With competitive pricing and customizable options, it’s a reliable choice for event organizers.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    78% Subscribed Score

    Analysis

    Purplepass Ticketing is a versatile cloud-based solution ideal for event organizers and marketers, offering tools for online ticket sales, CRM, social marketing, and on-site box office setups. Standout features include customizable event websites, robust seating maps, and detailed analytics. Its intuitive design and stellar customer support (rated 4.9/5) cater to users managing diverse event scales, from theaters to festivals. Compared to alternatives like Eventbrite and Cvent, Purplepass is more cost-effective with free box office tools and competitive pricing for nonprofits. However, smaller teams might find its advanced features overwhelming initially. Overall, its affordability, customer-centric approach, and feature richness make it a top choice for event management.

    Subscribed Score Metrics
    28/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    5/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    4/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    5/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    6/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    3/6 Metric Checks
    MetricsScore
    Customer Support6/6
    Security4/6
    Ease of Use5/6
    Value of Money5/6
    Integration3/6
    Popularity5/6
    Radar Chart Table View
    Pros & Cons
    Excellent customer support and responsiveness.
    Easy to use and learn interface for most tasks.
    Broad customization options for events.
    Streamlines ticket selling and event management.
    Some event building features are complex for new users.
    Occasional glitches in the beta versions.
    Seating map functionality can be clunky.
    Limited promotional tools for event visibility.

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