Rapport Reviews - Pros & Cons, Ratings & more - 2025
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Rapport
73%
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  • Review

    • Rapport

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    73%

    Rapport offers robust client communication solutions tailored for veterinary practices, integrating seamlessly with practice management software for streamlined operations. With features like automated reminders, SMS communication, and online scheduling, it enhances client engagement and workflow efficiency. Its tools help reduce no-shows, improve client compliance, and ensure a positive pet owner experience.

    Overview Reviews Deals Videos Pricing Experience Cancellation FAQ Alternatives

    Subscribed Reviews

    73% Subscribed Score

    Analysis

    Rapport, an asset finance and veterinary-focused solution, offers automation, two-way messaging, online scheduling, and integration with platforms like AVImark for seamless workflows. It strengthens client relationships by reducing no-shows, enabling efficient communication, and offering appointment reminders. However, users report outdated UI, SMS length limitations, and integration challenges.

    Compared to alternatives like LendingPad or CloudBankin, Rapport lacks universality but excels for niche veterinary services with automation benefits. It is ideal for veterinary managers or practices heavily reliant on client communication. Customer support is highly rated, but pricing isn’t publicly disclosed, and features may lag cutting-edge contemporaries, affecting cost-effectiveness.

    Subscribed Score Metrics
    25/36 Metric achieved
    Ease of Use
    Measures how simple and intuitive the product is to use, including setup, navigation, and overall user experience
    4/6 Metric Checks
    Security
    Compares the product’s features, quality, and pricing to determine its overall cost-effectiveness.
    3/6 Metric Checks
    Value of Money
    Assesses the product’s ability to protect data, prevent breaches, and comply with industry standards.
    3/6 Metric Checks
    Customer Support
    Reflects the responsiveness, helpfulness, and quality of assistance provided by the product’s support team.
    4/6 Metric Checks
    Integrations
    Evaluates how well the product connects with other tools and platforms, enabling seamless workflows.
    5/6 Metric Checks
    MetricsScore
    Customer Support4/6
    Security3/6
    Ease of Use4/6
    Value of Money3/6
    Integration5/6
    Popularity6/6
    Radar Chart Table View
    Pros & Cons
    Effective integration with Avimark for seamless operations.
    Text reminders reduce no-shows and save time.
    Customer service is responsive and helpful.
    Supports SMS communication for efficient client updates.
    Challenges in customizing reminders and postcards.
    App functionality issues, especially on Android.
    Limited autonomy for administrative updates.
    Some notifications and features lack real-time sync.

    Reviews of Rapport from other platforms

    3
    (1)
    3
    (1 Reviews)
    G2 Review
    3.9
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    3.9
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    Capterra Review