Explore Reputation
Reputation is a comprehensive solution in the Online Reputation Management category. Designed to empower companies by measuring, managing, and scaling their reputation performance in real time, Reputation offers a centralized platform for monitoring customer feedback, social media, and online reviews. By translating vast amounts of data from public and private sources into actionable insights, this platform enables organizations to enhance customer experience and drive operational improvements.
Reputation acts as a business’s eyes and ears across digital channels where customers share their opinions. By leveraging AI-powered analytics, it tracks trends and sentiment, uncovering predictive insights that allow companies to respond quickly to both positive feedback and potential challenges. Users can manage their online image, refine customer service strategies, and ultimately fulfill their brand promise through focused reputation experience management.
Key Features of Reputation
- Consumer Intelligence: Gain valuable insights with tools for gathering customer feedback, monitoring competitor performance, and analyzing sentiment to inform strategic decisions.
- Reporting: Access customizable dashboards and detailed corporate reporting which consolidate data across channels, making it straightforward to track progress and pinpoint areas for improvement.
- Media Monitoring: Monitor social media and digital platforms to stay on top of trends, brand mentions, and customer interactions in real time.
- In-House Management: Streamline internal communications with team workflow features that organize tasks and response strategies efficiently.
- Customization: Enjoy multiple branding support, stakeholder management, and multilanguage capabilities that adapt to diverse business needs and global markets.
Reputation is ideal for businesses looking to boost their customer experience and operational performance. With its powerful analytics suite, organizations are better equipped to preempt issues, manage crises, and celebrate successes. The platform’s centralized approach allows companies to consolidate reviews and feedback from multiple channels into one easy-to-use dashboard, simplifying the management of online reputation across various digital touchpoints.
For those interested in exploring significant benefits and savings, visit the exclusive deals page. Whether you are a marketing professional, operations manager, or part of a customer service team, Reputation provides the necessary tools for elevating brand awareness and ensuring a positive online presence.
Alternative Solutions
Overall, Reputation stands out as an innovative tool that equips businesses with the insights and control needed to succeed in an increasingly competitive digital landscape. Its robust feature set and actionable data make it a compelling choice for any company aiming to enhance its online reputation and drive sustained growth.
Reputation Satisfaction and Score
Reputation Score and Review
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Reputation Pricing and Features
Reputation Product Experience
Steps to Cancel Reputation Subscription
Reputation Pricing
To cancel a Reputation product:
- Notify Reputation of the intention to terminate.
- Ensure all unpaid fees are settled, especially for any uncured material breach.
- Follow the termination process outlined in the Service Agreement.
- Contact Reputation support for specific steps and confirmation.
Most frequent question about Reputation
The Reputation platform offers features such as a centralized dashboard for monitoring and responding to customer feedback across multiple review sites, tools for analyzing rival businesses’ online performance, and the ability to track sentiment trends and keyword impact. It also includes automated review requests, sentiment analysis, and the ability to stream reviews to your website.
The Reputation platform allows you to create, schedule, approve, and publish social posts, engage with customers on SMS, Google, and Facebook through a centralized Inbox, and monitor your social presence in real-time.
The Reputation Score is a comprehensive measure of how your business is found, chosen, and experienced. It is calculated based on weighted sub-components such as Listings Accuracy, Review Volume, and Average Star Rating, allowing you to understand your strengths and areas for improvement.
Yes, the Reputation platform can manage and respond to employee reviews from various sources like Glassdoor, Indeed, and others. It also analyzes employee feedback themes using Experience Insights.
The platform provides Local Search Insights, allowing you to analyze keyword-specific rankings and trends to optimize search visibility and enhance engagement. It also helps in building data-driven strategies to prioritize marketing efforts for maximum ROI.
Try these alternatives of Reputation
Birdeye is a customer experience platform that enhances online reputation and customer interactions through review management, surveys, and social listening. It serves SMBs, enterprises, marketing, and customer service teams.
Yext is a comprehensive digital experience platform that collects, organizes, and distributes business content to drive seamless user experiences across digital touchpoints. It helps businesses manage online listings, enhance local SEO, monitor reviews, and provide actionable insights through its AI-powered knowledge graph. Ideal for multi-location brands, Yext ensures accurate, consistent, and engaging digital presences while simplifying content management at scale.
Chatmeter is an AI-powered brand intelligence platform designed for multi-location businesses to manage online reviews, local SEO, and social media. It provides insights to strengthen reputation management and optimize customer engagement strategies. With robust reporting and real-time updates, Chatmeter simplifies operations across industries like retail, healthcare, and restaurants. Trusted by businesses, it delivers scalable solutions for increased visibility and impactful decision-making.