How to Cancel ROI360

To cancel your ROI360 product, you need to follow these steps, though the specific process may vary depending on the provider and the terms of your subscription. Here is a general guide based on the available information:

Pre-Cancellation Steps

• Review Your Data: Ensure you have exported or saved any critical data, such as cost, revenue, and attribution data, that you want to retain after cancellation. ROI360 integrates data from multiple channels, so it is crucial to have a backup of this data.

Cancellation Process

• Contact Customer Support: Reach out to the ROI360 customer support or sales team to initiate the cancellation process. They will guide you through the necessary steps and may require confirmation or specific details about your account.

Post-Cancellation Actions

• Access to Tools: After cancellation, you will no longer have access to the ROI360 platform, including its data integration, reporting, and optimization tools. Ensure that any ongoing campaigns or optimizations are adjusted accordingly.
• Data Retention: While the exact data retention policy for ROI360 is not specified, it is common for such services to keep data intact for a certain period after cancellation. However, it is best to confirm this with the support team to ensure you understand how long your data will be accessible.

Additional Considerations

• Alternative Solutions: If you are canceling due to specific issues or needs, consider whether there are alternative solutions or features within ROI360 that could address your concerns before finalizing the cancellation.
• Feedback: Providing feedback to the ROI360 team can help them understand your reasons for cancellation and improve their services.

Given the lack of detailed cancellation instructions on the ROI360 website, it is essential to communicate directly with their customer support for precise guidance on canceling your subscription.